Administration and Information Coordinator - Community Health & Integrated Care

ACT Health; Canberra; On-site; AUD 103,000 - 117,000; Full time

Benefits offered by this job

Competitive pay rates

Salary packaging options

Flexible working conditions

Employee Assistance Program

Job summary

ACT Health is seeking an Administration and Information Coordinator for Community Health & Integrated Care, a full-time permanent role in Canberra. The position reports to the Operations Manager and leads the administrative team to ensure efficient service delivery within CHS Dental.

You will manage reporting, handling client billing enquiries, and supporting workforce processes, with a focus on data analysis, KPI monitoring and continuous improvement.

Qualifications

• Experience leading administrative teams and reporting.
• Strong leadership, people management and communication abilities.
• Ability to analyse service data including KPIs and waiting times.
• Experience with client billing enquiries and workforce coordination.

Responsibilities

• Lead administrative team and support service operations.
• Monitor performance, generate reports and KPI dashboards.
• Oversee client billing enquiries and recruitment processes.
• Collaborate with diverse stakeholders to ensure service delivery.

Skills

Leadership

Communication

Reporting

Stakeholder engagement

People management

Job description

Administration and Information Coordinator - Community Health & Integrated Care

Employment Type: Full Time, Permanent
Classification: Administrative Service Officer Level 6 (PN 72449)
Salary: $102,657 - $116,592 (Plus 12.5% Super)
Location: Community Health Centres, ACT
Section: Dental Administration
Closing Date: 8 October 2026

What can we offer you:

• Competitive pay rates and excellent working conditions within a tertiary hospital.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.
• Access to Employee Assistance Program.

About the Role:

Community Health and Integrated Care – CHS Dental provides a comprehensive range of public dental services to eligible members of the community. As a multidisciplinary service, CHS Dental delivers adult, child and youth dental care, including emergency and denture services.

We are seeking an experienced and capable Administration and Information Coordinator to lead our administrative team and support the efficient operation of the service. Reporting to the Operations Manager, you will provide high-level administrative leadership, monitor service performance and activity, oversee reporting requirements, manage client billing enquiries, and support workforce and recruitment processes.

The successful applicant will demonstrate strong leadership and people management skills, highly developed communication abilities, and experience working collaboratively with a broad range of stakeholders. You will be adaptable, client-focused, and capable of analysing and reporting on service data, including key performance indicators, waiting times and activity reporting. A commitment to integrity, professionalism and continuous improvement is essential.

This is an excellent opportunity to contribute to the delivery of high-quality public dental services while leading a dedicated administrative team within a dynamic healthcare environment.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community-based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace.

As part of this commitment, we welcome applications from all diversity groups.

Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

Please contact Karen Macdonald on (02) 6205 1*** or at ***************@act.gov.au