Admin & Scheduling Coordinator

Lektrix Property Solutions; Australia; On-site; AUD 80,000 - 90,000; Full time

Job summary

Lektrix Property Solutions in Geelong is seeking an Admin & Scheduling Coordinator to be the beating heart of our operation. You will own the calendar, book jobs, dispatch sparky teams, and keep customers informed from quote to doorstep.

Based in Breakwater, this full-time role is 40 hours per week, offering $80,000-$90,000 + super, with a thorough handover and strong team support. This is your lane to own and drive service delivery.

Qualifications

• Experience in scheduling, dispatch or coordination, preferably in trades or field services.
• Able to stay calm when the day changes and handle emergencies.
• Excellent phone and email communication and organisational abilities.

Responsibilities

• Own the master schedule - every job, every tech, every day
• Turn accepted quotes into booked, dispatched jobs fast - customers hear from us within 24 hours, every time
• Match the right sparky to the right job
• Keep customers in the loop - confirmations, ETAs, the "we're running 30 late" call
• Dispatch the crew with everything they need: address, scope, contact, access
• Juggle the curveballs - emergencies, reschedules - without dropping a ball
• Coordinate rental safety-check bookings from property managers

Skills

Scheduling

Dispatch coordination

Customer communication

Organisational skills

Tools

SimPRO

Job description

Own the calendar. Run the day. Keep a busy trades crew firing.

We don't want good. We want the best.

Lektrix is a fast-growing Geelong electrical and property maintenance business, and we're hunting a gun Admin & Scheduling Coordinator to be the beating heart of our operation.

You're the link between "quote accepted" and "team on the doorstep." A job lands, you catch it, book it, send the right sparky, and keep the customer in the loop the whole way. Nothing moves through this business without going through you - and that's exactly how you like it. This is your calendar to run.

A day in your world:

• Own the master schedule - every job, every tech, every day

• Turn accepted quotes into booked, dispatched jobs fast - customers hear from us within 24 hours, every time

• Match the right sparky to the right job

• Keep customers in the loop - confirmations, ETAs, the "we're running 30 late" call

• Dispatch the crew with everything they need: address, scope, contact, access

• Juggle the curveballs - emergencies, reschedules - without dropping a ball

• Coordinate rental safety-check bookings from property managers

You're who we want if you:

• Have run scheduling, dispatch or coordination before - trades, construction or field services is ideal

• Stay ice-cool when the day goes sideways

• Can talk to anyone - warm on the phone, sharp on email

• Are ruthlessly organised (nothing slips)

• Back yourself to make the call and push back when a request doesn't fit

• Know your way around job-management software - Simpro is a big tick

What you get:

• $80,000-$90,000 + super for the right person

• Full-time, 40 hours, based in our Breakwater office

• Real autonomy - this is your lane to own

• A quality-obsessed team that has your back

• A proper 2-3 week handover with our current coordinator (start Aug/Sept)