Admin Assistant | Rail Planning

Qube Holdings; Carrington; Presencial; AUD 60.000 - 70.000; Jornada completa

Descripción de la vacante

QUBE Holdings in Carrington, NSW, is seeking an Admin Assistant to support the Rail Coordinator with day-to-day Rail Operations, focusing on scheduling and related admin tasks.

The role involves data entry, keeping logs and reports, coordinating with stakeholders, providing timely operational information, and offering leave relief as required to ensure safe, efficient rail service.

Formación

• Ability to work in a team with strong communication.
• Focus on continual improvement.
• Demonstrate high level customer service.
• Meet and exceed expectations.

Responsabilidades

• Daily rail operations including scheduling, allocating, and service updates
• Monitor operational activities and address delays or disruptions
• Enter data into reporting and systems
• Prepare and maintain operational logs, reports, and performance data
• Collaborate with internal and external stakeholders
• Provide timely operational information and support
• Problem solving
• Provide high customer service to internal and external customers
• Provide leave relief to staff
• Other administrative/operational support

Conocimientos

Team communication

Customer service

Continuous improvement

Problem solving

Descripción del empleo

The Admin Assistant primary objective is to assist the Rail Coordinator with the various tasks associated with the day-to-day operation and planning associated with Rail Operations.

While the key focus for this role will be Rail Scheduling, it will also provide support with associated site operational & administrative tasks including Leave Relief, as required.

Key Responsibilities

• Daily rail operations, including scheduling, allocating, and service updates
• Monitor operational activities and escape issues, delays, or disruptions as required
• Entry of data into the various reporting and recording systems
• Prepare and maintain operational logs, reports, and performance data
• Collaboratively working with internal and external stakeholders as required
• Providing timely operational information and operational support
• Problem solving
• Providing high customer service to internal and external customers
• Other administrative and/or operational support as required
• Provide leave relief to staff

QUBE aims to conduct its business in a safe working environment and to meet corporate objectives and customer expectations.The Operations Support must have the skills:

• To work within a team environment with great communication skills; and,
• Have a keen focus on continual improvement; and,
• Demonstrate a high level of Customer service; and,
• Meet and exceed expectations

Your Safety Responsibilities

• Identify, assess and report all known and identified hazards and incidents in the workplace implement effective risk controls utilizing relevant process/es.
• Participate in the monitoring, review, and evaluation of implemented risk controls.
• Stop the task where there is imminent risk beyond the acceptable tolerance of the guidelines in the risk evaluation matric and escape to the Operations Manager as per the escalation protocols.
• Adhere to the requirements of the Safety Health & Environment Management System procedures and protocols at all times.
• Identify and escape opportunities for improvement.
• Act within OHS requirements at all times and promote safe working practices within team
• Meet and/ or exceed all KPI’s as outlined in the corporate schedule.

In addition, Zero Harm reflects our belief that we operate in an environment where risks are managed and that work does not impact on our people’s health and wellbeing.

Avoid Taking Unjustifiable Risks

• Identify, asses and report all known and newly identified hazards and incidents in the workplace
• Participate in the monitoring, review, and evaluation of implemented risk controls
• Stop work where there is an imminent danger and escape to the appropriate supervisor/manager
• Do not engage in bullying or harassment in the workplace
• Engage in safe work practices
• Treat fellow employees, contractors, clients, and the public with respect.

Follow the Safety, Health & Environmental System

• Follow the requirements of the SHEMS documentation including Rules, procedures, and instructions
• Identify system shortcomings and opportunities for improvements

Who you report to:

• Directly: Terminal Manager
• Indirectly: Rail Coordinator

Your key relationships:

• Operations Supervisor
• Operations Administrator

This position description provides a general guide as to the major accountabilities of this role. It should not be taken as a definitive list of duties that may be reasonably expected of the incumbent and may vary from time to time.