Acquisition Lead

Cancer Council NSW; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 p.a.

Best Workplace Award recognition

Work-from-home and office balance

Performance-based leave

Job summary

Cancer Council NSW is seeking an Acquisition Lead to strategically direct the donor acquisition and regular giving portfolio. The role encompasses multi-channel campaigns across face-to-face, telemarketing, digital and mail, with a focus on growth, sustainability and compliance.

You will lead partnerships across states to expand regular giving and optimise performance and revenue. The position is a Full-Time, 12-month maternity leave contract with a flexible approach to working from home and

Qualifications

• Extensive experience leading direct response fundraising or donor acquisition portfolios.
• Proven success delivering large-scale multi-channel acquisition programs.
• Strong budgeting, forecasting, and investment modelling skills.
• Experience managing agencies, suppliers and complex projects.
• Stakeholder management with CRM and reporting systems.

Responsibilities

• Lead and improve supporter acquisition and regular giving growth strategy, annual plans, budgets, forecasts and investment decisions across the portfolio.
• Deliver and optimise regular giving programs across face-to-face, telemarketing, digital and conversion channels.
• Drive interstate expansion of regular giving with business cases, procurement and governance.
• Manage agency and supplier relationships with quality assurance and compliance.
• Monitor and optimise performance, budgets and channel mix for donor quality and revenue.
• Partner with internal teams to deliver data-driven and sustainable acquisition programs.
• Provide reporting and lead the team with a focus on accountability and safe work practices.

Skills

Direct response fundraising

Donor acquisition

Multi-channel campaigns

Budgeting & forecasting

Stakeholder management

CRM & donor lifecycle

Job description

About Us

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity inNSWand our point of difference is that we work across every area of every cancer, from research right through to support.

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity inNSWand our point of difference is that we work across every area of every cancer, from research right through to support.

At CCNSW we understand that nothing feels better than doing work you really care about.

As Australia’s leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference.

We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you’ll know that each day the work you’re doing will positively impact people in your life and Australia.

About The Team / About The Role

The Mass Fundraising Unit develops and manages scalable fundraising programs that acquire, engage and retain supporters and generate sustainable income to fund Cancer Council NSW’s mission.

The Acquisition Lead provides strategic and operational leadership for the acquisition and growth of our regular giving program across face-to-face, telemarketing, digital, direct mail and other direct response channels. The role leads the development, delivery and optimisation of the acquisition portfolio, ensuring investment decisions are informed by supporter quality, cost per acquisition, retention, lifetime value, risk and long-term net revenue.

A key focus is leading the continued expansion of Cancer Council NSW’s regular giving program into other states and territories, in partnership with participating Cancer Councils. This includes business planning, governance, agency procurement, market launch, performance management and ongoing optimisation.

Please note this is a Full-Time, 12 month maternity leave contract.

About the benefits

• Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.
• Recognised for Voice Project's 2021 and 2023 "Best Workplace" Awardas well asXref“Best Workplace” in 2025.
• A balanced organisational approach to WFH and office
• Additionalperformance-based leaveavailable.
• Work for purpose and know that your work fosters an engaged,diverseand culturally aware organisation.
• Discounts available for everyday expenses such as private health,retailand fitness

Key responsibilities of the role

• Lead and continuously improve supporter acquisition and regular giving growth strategy, annual plans, budgets, forecasts and investment decisions across the acquisition portfolio.
• Deliver and optimise regular giving programs across face-to-face, telemarketing, digital and conversion channels.
• Drive interstate expansion of regular giving, including business cases, procurement, stakeholder management, operational readiness and governance.
• Manage agency and supplier relationships, ensuring strong performance, quality assurance, compliance and continuous improvement.
• Monitor and optimise acquisition performance, budgets and channel investment to maximise supporter quality, retention, lifetime value and financial return.
• Partner with internal teams to deliver supporter-centric, data-driven, compliant and operationally sustainable acquisition programs.
• Provide reporting, strategic recommendations and team leadership, while fostering capability, accountability, innovation and safe work practices.

About you

Essential

• Extensive experience leading direct response fundraising, regular giving, donor acquisition or comparable customer acquisition portfolios.
• Proven success delivering large-scale multi-channel acquisition programs, achieving financial, growth and supporter-quality targets.
• Strong commercial and analytical skills, including budgeting, forecasting, business case development, investment modelling and performance analysis.
• Demonstrated experience managing agencies, suppliers, contracts and complex projects within regulated or reputationally sensitive environments.
• Highly developed stakeholder management and communication skills, with expertise in CRM, supporter lifecycle management, program optimisation, innovation and relevant reporting systems.

Desirable

• Relevant tertiary qualification in marketing, fundraising, business, commerce or a related discipline, with experience delivering programs across multiple Australian states and territories, ideally within a federated organisation.
• Knowledge of Australian fundraising, privacy, consumer and face-to-face fundraising regulations, with an interest in leveraging AI-enabled tools, including Microsoft Copilot, to improve efficiency, insights, reporting and supporter outcomes.

CCNSW is an inclusive place to volunteer and work. We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.

If you require any adjustments to submit your application, please get in touch with Blayze Thomas [e-mail]

Ad closing: 30th September 2026