Accounts Receivable Officer

Museums Victoria; Melbourne; On-site; AUD 65,000 - 79,000; Full time

Job summary

Museums Victoria is seeking a Finance Officer, Accounts Receivable to handle invoicing, reconciliations and customer enquiries. Based in Melbourne, you will ensure timely processing and reporting of financial transactions in line with compliance requirements.

The role involves using MS Dynamics GP, reconciling revenue with bank statements and supporting end-of-month debtor activities. A strong focus on customer service and accuracy is essential.

Qualifications

• Experience processing, reconciling and reporting financial transactions in line with policies.
• Team player with the initiative to work independently.
• Experience with online finance systems and generating transactional reports.
• Ability to work methodically with manual and computerized records.
• Customer-focused and able to meet deadlines.
• Strong interpersonal skills across staff levels.

Responsibilities

• Provide customer-focused finance and admin services to staff and external debtors.
• Process financial transactions using MS Dynamics GP, raise tax invoices and receipts.
• Perform daily reconciliations for admissions, revenue and online sales to bank statements and ledgers.
• Prepare and issue end-of-month debtor accounts, issue debtor letters, track payments.
• Respond to internal/external requests and provide transactional reports on account statuses.

Skills

Accounts receivable

Reconciliation

Customer service

Teamwork

Communication

Attention to detail

Tools

MS Dynamics GP

Job description

Join our finance team and support Museums Victoria’s accounts receivable activities, from invoicing and reconciliations to helping customers with their account enquiries.

Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV)—where every day is a new opportunity to create unforgettable experiences. As one of the southern hemisphere's largest and most iconic museum organisations, we're not just about exhibits; we're about engaging, immersive moments that spark curiosity, creativity, and connection. Home to the awe-inspiring Melbourne Museum, the culturally rich Immigration Museum, the mind-expanding Scienceworks, and the World Heritage-listed Royal Exhibition Building, MV is a place where events transform spaces and stories into something truly unmissable. Join a passionate team that brings ideas to life and makes discovery part of everyday experience.

About the Position

The Finance Officer, Accounts Receivable provides a range of finance and administrative services to internal and external customers, ensuring a high-quality customer service experience. The position is accountable for the timely, efficient and accurate reconciliation, reporting, processing and receipt of financial accounts in line with established compliance requirements.

Key Duties

• Provide customer-focused finance and administration services to a range of clients including Museum Victoria staff and external debtors, developing and maintaining excellent relationships with these clients
• Using the Finance Microsoft Dynamics GP system, process a range of financial transactions, including raising tax invoices and processing revenue receipts
• Undertake daily reconciliations for admissions, commercial revenue, and online revenue to bank statements and debtor subledgers
• Prepare, issue and follow-up end of month debtor accounts, issue standard debtor letters, track payments and follow up with debtors as necessary
• Respond to requests from internal and external clients and provide transactional reports regarding the status of their financial accounts in a timely and efficient manner

The ideal candidate will possess the following qualifications and skills

• Demonstrated experience in processing, reconciling and reporting on financial transactions in line with established policies, procedures and compliance requirements
• Ability to work as part of a team, as well as having the initiative to work independently in solving problems
• Sound computing skills and experience with an online finance system, including tracking payments and producing transactional reports
• Ability to work methodically and accurately with both manual and computerised records
• A customer focused and organised approach to work with the ability to meet deadlines
• Strong interpersonal skills and the ability to communicate effectively with all levels of staff

Other Information

This is a full-time ongoing position. The salary on offer is VPS Grade 2, Value Range 2, with a base salary range of $72,189 per annum plus 12% superannuation.

Our Commitment

Museums Victoria is strongly committed to the safety and wellbeing of all children and young people. We create and maintain a child safe environment and have zero tolerance for child abuse. The successful applicant will be required to undergo a National Police Records Check and a Working with Children Check, and be assessed as suitable.

Museums Victoria is an equal opportunity employer. We welcome and celebrate all communities. Museums Victoria is committed to building a diverse and inclusive workplace where everyone feels they belong. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and people of all ages, gender identities and sexual orientations.

We are committed to an accessible and inclusive recruitment process. If you require adjustments or support to participate, please contact the hiring manager noted in this job ad.

Applications close: 3rd November, 2026 at 11:59pm.