Accounts Receivable Officer

Miele Australia Pty; Australia; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Miele Australia Pty is seeking an Accounts Receivable Officer to join its Finance team. You will partner with customers and internal stakeholders to manage accounts, minimise risk and deliver excellent service.

This role goes beyond traditional collections with active problem solving and process improvement. You will contribute to reconciliations, credit adjustments and reporting while collaborating with Sales, Customer Service and Finance to improve cash flow.

Qualifications

• Experience in Accounts Receivable or credit control
• Strong reconciliation and analytical problem-solving
• Excellent communication and customer relationship skills
• High attention to detail with good organisation and time management
• Experience with ERP systems such as SAP or similar

Responsibilities

• Manage customer accounts to ensure timely collection while preserving positive relationships
• Resolve account queries, payment disputes and credit issues
• Complete account reconciliations and returns processing to keep records accurate
• Monitor credit risk and support reviews to minimise exposure
• Collaborate with Sales, Customer Service and Finance to improve cash flow
• Support reporting, month-end activities and wider Finance tasks

Skills

Accounts receivable

Credit control

Analytical thinking

Communication skills

Excel

ERP systems

SAP

Tools

SAP

Job description

About Miele

About Miele What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

About Your Workplace

Join Miele's Finance team and play an important role in protecting the financial health of a premium global brand. As an Accounts Receivable Officer, you'll partner with customers, business partners and internal stakeholders to manage accounts, minimise financial risk and deliver exceptional customer service. This is more than a traditional collections role. You'll combine strong relationship management, analytical thinking and problem-solving skills to resolve complex account enquiries, improve business processes and contribute to the ongoing success of our Finance team.

Your Responsibilities

• Manage customer accounts to ensure timely collection of outstanding payments while maintaining positive customer relationships
• Resolve account queries, payment disputes and credit issues through proactive communication and effective problem-solving
• Complete account reconciliations, credit adjustments and returns processing to ensure customer accounts remain accurate
• Monitor credit risk, support credit reviews and work with stakeholders to minimise financial exposure
• Collaborate with Sales, Customer Service and Finance teams to resolve customer enquiries and improve cash flow outcomes
• Contribute to process improvement initiatives, maintain accurate records and support continuous improvement across Accounts Receivable
• Assist with reporting, month-end activities and provide support across the wider Finance team as required

What We Are Looking For

• Must-have Previous experience in Accounts Receivable, Credit Control or a similar finance role
• Strong reconciliation, analytical and problem-solving skills
• Excellent communication and relationship-building skills with a customer-focused approach
• High attention to detail with strong organisational and time management skills
• Proficiency in Microsoft Office, particularly Excel, and confidence working with financial systems
• Nice-to-have Experience in credit risk management or debt collection
• Experience working with ERP systems such as SAP or similar financial systems
• Experience within a medium to large commercial organisation
• Knowledge of accounts receivable processes and financial controls

Our Benefits

• Hybrid working that blends flexibility and connection: 2 WFH days, 2 flexible office days + Wednesday team connection day
• Quarterly Life Leave – one paid day each quarter to recharge
• Personal development and career opportunities
• Employee discounts

For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.