Accounts Receivable

Flexi Personnel Australia; Melbourne; On-site; AUD 68,000 - 88,000; Full time

Benefits offered by this job

Superannuation

Job summary

Flexi Personnel Australia is assisting a well-established coffee supplier in Melbourne to recruit an Accounts Receivable & Credit Control Officer. The role covers end-to-end AR and credit control, onboarding, invoicing, and supporting the Customer Service team to maintain cash flow.

Ideal candidates have 3–5+ years in AR/Credit Control with NetSuite and debt collection experience, plus strong Excel skills and excellent communication abilities. Full-time role in Melbourne with 9–5 hours.

Qualifications

• 3–5+ years' experience in Accounts Receivable, Credit Control or AR/Admin role.
• Experience with NetSuite or similar ERP systems.
• Experience with debt collection and aged debtor management.
• Strong MS Office skills, especially Excel.
• Hands-on experience with ERP tools such as NetSuite or Ordermentum.

Responsibilities

• Manage end-to-end Accounts Receivable and credit control functions.
• Oversee onboarding of new customers and credit applications; perform checks and approvals.
• Follow up overdue payments and manage debt collection.
• Prepare AR and banking reports and assist with reconciliations.
• Provide administration and customer service support across the business.

Skills

NetSuite

Excel

Debt collection

Customer service

ERP systems

Tools

Ordermentum

Job description

Accounts Receivable & Credit Control Officer

Full Time | 9:00am - 5:00pm Monday to Friday | $80,000 + Super

Join a well-established and growing coffee supplier

Our client is a well-known coffee supplier with an established customer base and a busy, supportive team. They are looking for an experienced Accounts Receivable / Credit Control professional to join their administration team.

This is a hands-on role suited to someone who enjoys taking ownership of their accounts, building strong customer relationships and making sure outstanding payments are followed up and resolved.

You will play an important role in keeping cash flow moving, maintaining accurate financial records and providing support to the Customer Service team when needed.

About the Role

You will be responsible for the end-to-end Accounts Receivable and credit control function, while also providing administration and customer service support across the business.

Key Responsibilities

Credit Management & Customer Onboarding

• Manage the end-to-end credit application process, including credit checks and approvals
• Set up and maintain new customer accounts accurately in NetSuite
• Manage customer Free on Loan (FOL) agreements, ensuring equipment and terms are correctly recorded and monitored
• Maintain accurate customer and account information

Accounts Receivable & Debt Collection

• Take ownership of outstanding accounts and proactively follow up overdue payments
• Build and maintain positive relationships with customers while managing payment terms
• Monitor aged debtors and work towards reducing outstanding balances
• Investigate and resolve billing and payment issues
• Work closely with Sales, Customer Service and Delivery teams to resolve customer queries and payment disputes

Reporting & Banking

• Prepare and analyse Accounts Receivable and banking reports through NetSuite
• Monitor individual debtor positions and overall AR performance
• Assist with bank reconciliations and ensure records are accurate and up to date
• Maintain strong data integrity and ensure processes comply with company policies and internal controls

Administration & Customer Service Support

• Answer incoming calls and take accurate messages
• Receive and process customer orders, both internal and external
• Direct enquiries to the appropriate departments
• Provide backup support to the Customer Service and Accounts teams during periods of leave or absence

About You

We are looking for someone with 3-5+ years' experience in Accounts Receivable, Credit Control or a combined AR/Admin role.

You will ideally have:

• Strong experience managing end-to-end Accounts Receivable
• Proven experience with credit applications, customer onboarding and credit assessment
• A strong background in debt collection and aged debtor management
• Experience with bank reconciliations and financial reporting
• Hands-on experience using NetSuite or a similar ERP system
• Experience with Ordermentum would be highly regarded
• Intermediate to advanced Microsoft Office skills, particularly Excel
• Excellent communication skills and confidence dealing with customers
• High attention to detail and accuracy
• Strong organisational and time management skills
• A proactive approach and the ability to follow up and get results
• A genuine team-player attitude and willingness to provide support across the business

What's on Offer?

• $80,000 + Super
• Monday to Friday, 9:00am - 5:00pm
• Join an established and supportive administration team
• Varied role combining Accounts Receivable, Credit Control and Administration
• Opportunity to take ownership of the AR function while working closely with a wider team

If you're an experienced Accounts Receivable professional who is confident with debt collection, customer relationships and systems, and you're looking for a role where you can really make a difference, we'd love to hear from you.