Senior Accountant

Visory

City of Melbourne

On-site

AUD 120,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Flexible work environment

Opportunities for professional development

Impactful work across a significant marketplace

Job summary

A leading financial technology firm in Australia seeks a CA or CPA-qualified professional to lead its bookkeeping and payroll functions. You'll ensure accuracy and excellence in workflows while supporting a team of Experts. The ideal candidate has deep technical expertise in bookkeeping and payroll compliance, along with proven leadership experience. This role requires fluency in cloud accounting systems and a mindset focused on process improvement, making it integral to empowering small to medium businesses across Australia and New Zealand.

Qualifications

2+ years post-qualification experience in Operational Finance or Public Practice.
Proven ability to manage end-to-end accounting operations.
Confidence to review, problem-solve, and mentor on complex issues.

Responsibilities

Lead the operational heart of bookkeeping and payroll functions.
Monitor daily workflows and ensure accuracy and compliance.
Support with technical questions and address under-performance.
Maintain up-to-date customer documentation and process notes; govern documentation standards.

Skills

Technical expertise in bookkeeping

Leadership experience

Fluency in cloud accounting systems

Process improvement mindset

Xero/MYOB

Automation mindset

Mentoring

Education

CA or CPA qualification

Tools

Xero

MYOB

KeyPay

Dext

ApprovalMax

Job description

People and Talent @ Visory | Supercharge your back office.

At Visory, we're all about empowering businesses to unlock their full potential.

Launched in early 2020, we are a fast growing start up, and we have built Australia and New Zealand’s first digital bookkeeping solution that supports small to medium sized businesses.

We supercharge their financial back-office by connecting them to a marketplace of certified Bookkeeping and Payroll Experts, backed by our powerful digital platform of best practice workflows.

The result; clean books, oversight of key financial indicators and freedom from their back-office so they can get back to big picture growth.

How you’ll make an impact

You’ll lead the operational heart of our bookkeeping and payroll function—ensuring accuracy, timeliness, and excellence across every workflow. You’ll bring technical accounting acumen and people leadership together to help our Experts deliver consistent, high-quality outcomes that empower clients to make smarter business decisions.

If you’re a CA or CPA-qualified professional who thrives at the intersection of finance, technology, and leadership—and you’re ready to disrupt traditional accounting delivery—this role is for you.

Workflow Management

Manage allocation of workflows across your Bookkeepers/Experts, balancing capacity, skill, and deadlines
Monitor daily workflows and ensure every step meets its SLA
Identify at-risk tasks early; re-allocate or upscale to keep work on track
Communicate ad-hoc workflow changes and scope shifts to Experts
Keep workflows up-to-date so they accurately reflect the scope, frequency, and deliverables for each customer

Quality Ownership

Own the technical accuracy and compliance of all work produced under your team
Review key workflow milestones and submissions
Track error rates, run root-cause analysis, and feed insights to Product & Quality teams

Technical Support & Escalations

Act as first point of contact for technical questions on bookkeeping, payroll, or platform nuances
Support Business Performance Partners (BPPs) with complex, customer-facing technical issues—join calls when needed
Investigate significant errors; craft remediation plans and confirm fixes
Lead, coach, and develop a team of Bookkeeper and Payroll Experts
Run regular 1:1s, feedback loops, and performance reviews
Build clear career pathways and foster a customer-centric mindset
Manage Expert performance; address under-performance promptly

Documentation & Process Governance

Ensure Experts keep customer documentation, manuals, and process notes current
Champion consistent process adherence and version control across the team

We’re looking for someone who has...

CA or CPA qualification, with 2+ years post-qualification experience in Operational Finance (Finance Manager, Financial Controller) or Public Practice, managing end-to-end accounting operations.
Deep technical expertise in bookkeeping, payroll compliance, and accounting controls—with the confidence to review, problem-solve, and mentor others on complex issues.
Proven leadership experience, capable of coaching and managing performance across bookkeeping, payroll, or outsourced finance teams.
Fluency in cloud accounting systems like Xero, MYOB, and integrated tools such as KeyPay, Dext, and ApprovalMax; skilled at troubleshooting and workflow optimisation.
A process improvement mindset—driven by data, automation, and continuous improvement to enhance accuracy, tighten SLAs, and standardise documentation.

What you’ll love about working at Visory

Shape the Future of Finance Operations: Play a key role in designing the workflows, tools, and standards that power a category-defining back-office platform for SMEs.
Work at the Cutting Edge of Finance, Product & AI: Collaborate with product, engineering, and data experts to embed automation, streamline processes, and enhance service quality.
Thrive in a Flexible, High-Growth Environment: Join a fast-moving, cross-functional team that values experimentation, continuous improvement, and genuine work-life flexibility across Australia and New Zealand.
Make a Scaled Impact: Leverage your finance and bookkeeping expertise to influence how work is delivered across our entire marketplace—creating better outcomes for hundreds of businesses.

Seniority level