Account & Relationship Management Executive - Healthcare Sector

Wolters Kluwer N.V.; Ryde; Hybrid; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible Working Arrangement – Work从-?

Learning and Development opportunities

Health and wellness programs

Parental leave benefits

Job summary

Wolters Kluwer ANZ seeks an Account & Relationship Management Executive to drive growth across the Ovid portfolio in Australia and New Zealand. In a hybrid Sydney or Melbourne setting, you will develop territory plans, engage hospitals and government health organisations, and lead solutions-based sales for sustained revenue growth.

You will generate new deals, manage complex sales cycles, and build executive-level relationships with clinical, IT, procurement, and operations stakeholders.

Qualifications

• 5+ years field sales experience.
• Demonstrated ability to engage C-Suite or institutional buyers (clinical/IT procurement).
• Experience with SaaS sales and subscription-based content or technology in healthcare.

Responsibilities

• New Deal Generation: identify and pursue new customers in ANZ territory to expand revenue.
• Sales Strategy: develop territory/account plans to address business challenges and position Wolters Kluwer solutions.
• Pitch and Presentation: deliver compelling presentations and product demonstrations to stakeholders.
• Negotiation and Closing: lead negotiations and guide stakeholders to close contracts and renewals.
• Pipeline Management: maintain a robust Salesforce pipeline with accurate forecasts.
• Travel/Customer facing: travel up to 60% as required.

Skills

New business development

Account management

Solution selling

Stakeholder engagement

Forecasting

CRM discipline

Education

Bachelor degree

Tools

Salesforce

Office/CoPilot

Job description

## Account & Relationship Management Executive - Healthcare SectorApply: Hybrid (8 days/month): AUS - Macquarie Park: AUS - Melbourne: Full time: Posted Today: R0059605We are seeking a result-oriented **Account & Relationship Management Executive** to join our ANZ team. You will drive growth across the **Ovid portfolio** within Australia and New Zealand through a combination of new business acquisition, strategic account development, and solution-based selling, by building strong networks with key decisionmakers and influencers across **hospitals, health services, government health organisations, and healthcare networks**, while developing and executing territory plans that deliver sustained revenue growth.This is a Full-time Permanent position, based in Sydney or Melbourne (hybrid working setting) #LI-Hybrid**ABOUT THE ROLE*** New Deal Generation: Proactively identify and pursue new customers and business opportunities within the assigned territory, developing targeted sales strategies to engage prospective clients, expand market presence, and drive revenue growth through new customer acquisition.* Sales Strategy: Develop and execute territory and account strategies to engage prospective customers, address business challenges, and position Wolters Kluwer solutions effectively.* Pitch and Presentation: Deliver compelling sales presentations, product demonstrations, and value-based discussions that clearly communicate the benefits of our solutions.* Negotiation and Closing: Lead negotiations, manage objections, and guide stakeholders through the purchasing process to successfully secure contracts and renewals.* Pipeline Management: Build and maintain a robust sales pipeline within Salesforce, accurately forecasting opportunities and reporting on progress against sales targets.* Travel/Customer Facing: 60%**ABOUT YOU*** 5+ years field sales experience* Demonstrated ability to manage complex sales cycles, proven track record in solution sales, subscription-based content or technology is highly preferred* Demonstrated experience engaging C-Suite or selling at an institutional level, i.e.: clinical / information market.* Education Level: Bachelor degree or above* Strong business development and solution-selling capability with a focus on new business growth.* Ability to develop and execute effective territory and account strategies.* Excellent communication, presentation, and stakeholder engagement skills.* Strong negotiation skills with the ability to manage objections and close opportunities.* Proven ability to build relationships with clinical, operational, executive, procurement, and IT stakeholders.* Highly organised with strong pipeline management, forecasting, and CRM discipline.* Self-motivated, results-driven, and able to work independently and collaboratively.* Adaptable and confident delivering customer engagements both virtually and in person.Highly Desirable:* Deep working knowledge of CRM tool & excellent IT skills (Office/CoPilot)* Knowledge of Health/Hospital/Quality Improvement industry and/or Publishing/Information industry* Experience with SaaS Sales: Understanding of navigating budget, IT and procurement for new products ideally in healthcare.* Experience negotiating complex sales such as consortia or government tenders.**ABOUT US**Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. More at www.wolterskluwer.com.Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.**Culture and Benefits**We care for our people and as a part of that we offer:* Flexible Working Arrangement –**Introducing Work from Anywhere and hybrid working** (promoting work life balance)* Learning and Development opportunities* Access to health and wellness programs* Parental leave benefits that exceed legislative requirements* The opportunity to work within a global organization with experienced leaders