Account Project Manager

Dashing; Lane Cove; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work schedule

Dog-friendly office

Gym access

Monthly social events

Parking onsite

Job summary

Dashing seeks an Account Project Manager to lead end-to-end delivery of retail campaigns, activations and installations across a diverse client portfolio. You’ll coordinate clients, internal teams, suppliers and budgets to ensure projects are delivered smoothly and to a high standard.

The role demands strong organisation, commercial awareness and the ability to manage multiple projects, timelines and client expectations in a fast-paced environment.

Qualifications

• 3-5+ years of hands-on experience managing physical retail campaigns or installations.
• Experience managing projects from brief to production and onsite delivery.
• Practical understanding of fabrication processes, materials, substrates and finishes.
• Experience preparing and managing project schedules, budgets, costings and documentation.
• Confidence managing suppliers, contractors and cross-functional project teams.

Responsibilities

• Deliver end-to-end retail campaigns, brand activations and installations.
• Develop and maintain detailed project plans, schedules and budgets.
• Coordinate cross-functional teams including Creative, Production and Install teams.
• Review specifications and production requirements for feasibility and alignment with client brief.
• Attend and manage onsite installations and potential after-hours work.
• Escalate risks and resolve production, delivery and installation challenges.

Skills

Project management

Client management

Budgeting

Scheduling

Stakeholder management

Communication

Problem-solving

Multitasking

Microsoft Office

Monday.com

Tools

Microsoft Office

Google Workspace

Monday.com

Job description

As an Account Project Manager at Dashing, you’ll thrive in a fast-paced environment delivering retail campaigns, brand activations and installations across a diverse client portfolio.

You’ll manage projects from initial brief through to production and installation, coordinating clients, internal teams, suppliers, budgets and timelines to ensure every project is delivered smoothly and to an exceptional standard.

This role suits an experienced project manager who understands how creative concepts translate into physical retail environments. You’ll be highly organised, commercially aware and confident managing multiple projects, competing priorities and client expectations.

Key responsibilities

Project delivery and execution

• Manage the end-to-end delivery of retail campaigns, brand activations, visual merchandising projects and installations
• Develop and maintain detailed project plans, schedules, budgets, costings and tracking documents
• Manage multiple projects of varying scale and complexity at the same time
• Coordinate cross-functional teams including Creative, Production, suppliers, subcontractors and installation partners
• Review specifications, costings, materials and production requirements to confirm feasibility and alignment with the client brief
• Attend and manage key onsite installations, including some work outside standard business hours
• Identify project risks early and resolve production, delivery and installation challenges quickly
• Deliver projects on time, within budget and to an exceptional standard while protecting project profitability

Client service and stakeholder management

• Act as a key day-to-day contact for clients throughout the project lifecycle
• Build trusted relationships with brand, marketing, retail and property stakeholders
• Lead client WIP meetings and provide clear updates on project status, timelines, risks and solutions
• Maintain accurate and current project information and tracking through Monday.com
• Understand each campaign’s objectives, audience and intended retail outcome
• Collaborate with account management, Creative, Production and Install teams to align scope, timing and deliverables
• Liaise with external stakeholders including property groups, councils, structural engineers, suppliers and contractors where requiredEscalate risks, commercial concerns and opportunities to the Group Account Director

Strategic insight and continuous improvement

• Contribute to project debriefs and capture practical learnings and improvement opportunities
• Support the development of project management processes, tools and templates
• Identify opportunities to streamline delivery, improve quality and strengthen commercial outcomes
• Stay informed about retail trends, materials, production techniques and emerging activation opportunities

Collaboration and culture

• Work closely with Creative, Production, Client Service, Procurement and Install teams
• Build effective partnerships with suppliers, subcontractors and other project stakeholders
• Take ownership of projects while knowing when to consult, collaborate or …
• Contribute positively to a collaborative, team-first culture
• Be a Dashing ambassador by living our values and setting a high standard for quality and service

About you

Experience and expertise

• 3-5+ years of hands-on experience managing physical retail campaigns, brand activations, visual merchandising projects, retail displays or installations
• Demonstrated experience managing projects from brief through to production and onsite delivery
• A practical understanding of fabrication processes, materials, substrates, finishes and production methods
• Experience preparing and managing project schedules, budgets, costings and documentation
• Confidence managing suppliers, contractors and cross-functional project teams
• Experience coordinating site access, installation requirements, compliance documentation or council approvals is highly regarded
• Experience working directly with clients and managing day-to-day stakeholder expectations

Skills and attributes

• Exceptionally organised with strong time management and prioritisation skills
• A confident and clear communicator who can build credibility with clients and internal teams
• Commercially aware, with the ability to manage budgets and protect project profitability
• Calm under pressure and able to solve problems without compromising quality
• Strong attention to detail and pride in delivering work to an exceptional standard
• Comfortable working autonomously and taking ownership of project outcomes
• Proficient across Microsoft Office, Google Workspace and project management systems
• Experience using Monday.com is advantageous

What you’ll bring to Dashing

• A passion for delivering high-quality physical retail experiences and brand activations
• The ability to manage complexity with clarity, ownership and calm
• A proactive and solutions-focused approach
• Strong commercial judgement and commitment to client satisfaction
• Positive energy and a collaborative, team-first mindset
• The flexibility to attend installations outside standard business hours when projects require it

Why Dashing?

At Dashing, our purpose is simple yet powerful: to immortalise great brands. We specialise in bringing brands to life through thoughtful creativity, cutting-edge technology, and an unparalleled range of production capabilities.

Our vision is to be the leading partner in creating human connections that drive sales across Asia-Pacific. We are proud to collaborate with some of the most iconic businesses across Australia and beyond. More than just print production specialists, we are trusted partners to retailers, working side by side to solve problems, spark innovation, and create experiences that leave a lasting impression on their customers.

But what truly sets us apart is our people. We believe that our team is at the heart of our success, and we’re committed to fostering an environment where everyone can thrive, both personally and professionally.

Dashing Values

• Work Smarter. Collaboration is at the heart of everything we do. We believe in the power of teamwork, where diverse perspectives come together to create something greater than the sum of its parts.
• Dream Further. We don’t just think outside the box - we dream beyond it. Innovation and ambition drive us to push boundaries, exploring new possibilities and creating what’s next.
• Win Together. Success is sweeter when shared. We are committed to achieving greatness with our partners and each other, ensuring that every win is a collective victory celebrated by all.
• Flex working: Enjoy the flexibility of working from home up to 1-day per week.
• Growth opportunities: Benefit from a robust Learning & Development program, with plenty of room for growth.
• Continuous improvement culture: We believe in continuous improvement - everyone is encouraged to share their ideas to help us get better, together.
• People & Culture support: A dedicated team to ensure you feel valued, supported, and part of the Dashing family.
• Tech innovators: Work with a cutting-edge Tech Innovation team, using tools like Monday.com to streamline and elevate your workflow.
• Social vibes: Monthly social events and quarterly awards to keep the team vibe high.
• Fuel your day: Enjoy a kitchen stocked with delicious fruit, snacks, drinks, and more to keep you fuelled and refreshed throughout the day!
• Dog-friendly perks: Bring your furry friends to the office.
• Commuting ease: Drive to work with parking available onsite and the street to make your journey smooth and hassle-free. End of travel facilities onsite.
• Charity involvement: Make a positive impact with dedicated volunteering days to support charities.
• Wellness: Access to Dashing Gym, Dashing Massages, Dashing Bikes, Dash Run Club, and lots of local walking tracks and parks nearby.

We appreciate the time you’ve taken to apply. Due to the volume of applications we receive, only shortlisted candidates will be contacted for the next stage of the process.