Account Manager

Apparent; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Summer leave

Reproductive Health Leave

Training and mentorship

Pay equity commitment

Pro-bono/community programs

Job summary

Apparent, an independent agency in Sydney, is hiring an Account Manager or Senior Account Manager to lead digital campaigns and client relationships across automotive and financial sectors. You’ll collaborate with a Senior Account Director to bring smart ideas to life across multiple channels.

You’ll be proactive, organised, and capable of juggling multiple projects, with growth opportunities, training and a supportive culture at our new Eveleigh HQ.

Qualifications

• Experience in a creative or digital agency.
• Experience across CRM and digital campaigns.
• Strong organisational skills and multi‑project juggling.
• Proven ability to build client relationships.
• Comfort with both creative/content and digital work.

Responsibilities

• Manage day-to-day workflow across accounts from brief to delivery.
• Lead CRM and email activity across automotive and finance projects.
• Support digital projects like website updates, campaign content and optimisation.
• Deliver B2B content across multiple channels for a sustainable-house client.
• Write clear briefs and timelines for creative, strategy and production teams.
• Run work-in-progress meetings and keep clients updated.
• Help manage budgets, scopes and timelines.
• Ensure all outputs are polished and accurate.
• Identify process improvements as accounts scale.

Skills

Account management

CRM

Digital campaigns

Job description

We're Hiring: Account Manager or Senior Account Manager:

Apparent is growing and we’re looking for an Account Manager or someone ready to step up to Senior Account Manager who understands how great digital campaign work gets made.

Make an undeniable impact with Apparent

We’re an independent agency of 190+ thinkers, creators and solution-makers. We exist for one reason: to give our clients a competitive edge. It’s why we’re trusted by global giants like Google, Optus, Vanuatu Tourism and Volkswagen, alongside iconic local brands and startups.

That edge comes from the standard we set for ourselves – the craft in every detail and the thought we put into every room we enter. We don’t settle for “good enough” because we care enough to make it great. If you’re looking for a place where your craft is respected and the ego is left at the door, you’ve found it.

It’s an exciting time to join us at our brand-new, dog-friendly HQ in Eveleigh. We believe in high standards, but never at the expense of your life outside the office. It’s a culture our team actually advocates for; 99% of our people recommend Apparent as a great place to work.

What you can look forward to:

• Extra leave: Enjoy paid Summer Days for you and Reproductive Health Leave.
• Growth and mentorship: Access to training, development, coaching and industry events.
• Progressive support: Gender-neutral paid parental leave and a commitment to genuine pay equity.
• Community impact: Opportunities to get involved in pro-bono programs and volunteer work.
• Wellbeing programs: Physical and mental health initiatives, including an EAP and RUOK? Day activities.

We’re also leaning into what’s next by actively embracing AI across our roles, using it to enhance our expertise and keep both our agency and our clients at the forefront of the industry.

We have an entrepreneurial spirit and we know the best work doesn’t always fit into neat, tidy boxes. Neither should you. If you’re a pro at your craft (or looking for a mentor who is) and a genuine collaborator ready to deliver something undeniable, let’s talk.

About the job

The role is Account Manager working across a mix of clients. This is a brand new role where you’ll team up with a Senior Account Director to bring smart ideas to life across multiple digital channels.

We’re looking for someone who’s all about building great client relationships, loves making things happen, and takes real pride in delivering work that looks and feels good. You’re proactive, adaptable, and comfortable going with the flow when things shift, because they always do..

If you’re organised, switched on, and keen to grow with a genuinely great team, you’ll fit right in.

What you’ll be doing

You’ll be working across a mix of clients, with a strong focus on automotive and digital/CRM-led work:

• Managing day-to-day workflow across accounts, keeping projects moving from brief to delivery
• Leading CRM and email activity across automotive and finance projects
• Supporting digital projects like website updates, campaign content and optimisation
• Delivering a mix of B2B work for a sustainable house client, including content, eBooks, presentations, social, website updates and campaign support
• Writing clear briefs and timelines for creative, strategy and production teams
• Running WIPs, tracking progress and keeping clients in the loop
• Helping manage budgets, scopes and timelines
• Making sure everything that goes out is polished and on point
• Looking for smarter ways to improve how we work as accounts grow

You’ll thrive here if you…

• Have experience in a creative or digital agency
• Have worked across CRM and digital, EDMs, websites, content and campaigns
• Are naturally organised and good at juggling multiple projects
• Love building strong client relationships and keeping things moving
• Enjoy working across both creative/content and digital projects
• Bring a proactive, can-do mindset and don’t wait to be told what to do
• Stay calm under pressure and adapt when priorities shift
• Like working independently but also being part of a collaborative team
• Are curious about how brands connect with people and want to keep learning

Ready to jump in?

If this sounds like your kind of role, we’re keen to meet you.