Account Manager - QLD

Cochlear; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Cochlear, a global leader in implantable hearing solutions, is seeking an Account Manager to cover Northern Brisbane through to the Sunshine Coast. You will collaborate with ENT surgeons, audiologists and theatre teams to drive growth and deliver outcomes for patients.

This role suits audiology professionals or experienced medical device sales reps who thrive in theatre environments and enjoy partnering with healthcare professionals, while balancing clinical insights with commercial acumen.

Qualifications

• Bachelor's degree and 3+ years in healthcare, medical device, clinical support, audiology, or sales.
• Proven ability to build and manage relationships with healthcare professionals.
• Strong planning, organisational, and territory management skills.
• Ability to work independently while collaborating effectively across teams.

Responsibilities

• Drive business growth and deliver exceptional outcomes for customers and patients.
• Work closely with ENT surgeons, audiologists, operating theatre teams, and healthcare professionals.
• Provide surgical support, education and training programs.
• Expand access to Cochlear's implantable hearing solutions throughout the territory.

Skills

Relationship management

Territory management

Planning & organisation

Independent working

Cross-team collaboration

Education

Bachelor's degree in Audiology, Healthcare, Nursing, Business, Life Sciences, or a related discipline

Job description

Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies.

We collaborate with the industry's best clinical, research and support networks. That's why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life's opportunities.

The Opportunity.

Account Manager | Northern Brisbane & Sunshine Coast Territory

We're looking for a commercially driven Account Manager to join our ANZ Sales team, supporting customers across Northern Brisbane through to and including the Sunshine Coast.

This is an exciting opportunity for either:

• Audiology professionals looking to move into a customer-facing commercial role, or
• Experienced medical device or surgical sales representatives who enjoy working in theatre environments and partnering with healthcare professionals.

In this role, you'll combine your clinical understanding, relationship-building skills, and commercial acumen to drive business growth and deliver exceptional outcomes for customers and patients.

You will work closely with ENT surgeons, audiologists, operating theatre teams, and healthcare professionals, providing surgical support, delivering education and training programs, and helping expand access to Cochlear's implantable hearing solutions throughout the territory.

Territory: Northern Brisbane to and including the Sunshine Coast. Regular travel throughout the region is required.

About You

As we continue to grow, we're looking for a customer-focused professional who thrives in both clinical and commercial environments and enjoys building long-term relationships with healthcare stakeholders.

We welcome applications from people with:

• Audiology experience, including hearing aid, cochlear implant, bone conduction, or broader hearing healthcare backgrounds
• Medical device, surgical, theatre-based, or healthcare sales experience
• Experience supporting clinicians, surgeons, or healthcare professionals in a customer-facing environment
• Strong commercial acumen and a track record of building and growing customer relationships
• Excellent communication, presentation, and stakeholder management skills

Required Experience & Skills

• Bachelor's degree in Audiology, Healthcare, Nursing, Business, Life Sciences, or a related discipline
• 3+ years' experience in healthcare, medical device, clinical support, audiology, or sales environments
• Proven ability to build and manage relationships with healthcare professionals
• Strong planning, organisational, and territory management skills
• Ability to work independently while collaborating effectively across teams

Highly Regarded

• Experience in audiology, hearing aid sales, cochlear implants, bone conduction technologies, or hearing healthcare
• Experience in surgical, medical device, theatre-based, ENT, neurology, implantable devices, or capital equipment sales
• Experience supporting clinicians or surgeons during procedures or within operating theatre environments

How we recognise your contribution

We want Cochlear to be a place where our people enjoy coming to work. Through our internal programs and employee benefits we aim to create an environment where our people will feel valued and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Desired Skills and Experience

Medical Device Sales, Audiology, Commercial Acumen, Surgical Sales, Account Management.