ACCOUNT MANAGER - NSW

Winc Australia; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

Winc Australia in Sydney is seeking an Account Manager to build and nurture relationships with a defined customer portfolio, showcasing Winc’s unique value to decision makers. You will drive customer development plans and work towards targets.

You will maintain expert knowledge of the vertical and products, manage the end-to-end sales lifecycle, and collaborate with internal teams to deliver solutions that balance savings for customers with profit for Winc.

Qualifications

• B2B and industry experience required.
• Proven track record of achieving targets.
• Experience managing client relationships end-to-end.
• Strong communication and negotiation skills.
• Ability to analyze customer data and pricing.
• Knowledge of pricing tools and contract modelling is a plus.

Responsibilities

• Manage retention and profitability of contracts
• Focus on Customer treatments tailored to overall vertical strategy
• Develop and maintain a strong business relationship with all relevant contacts within the client organisations
• Maintain expert knowledge of the vertical industry including products, systems and unique value propositions
• Effectively manage all aspects of sales activity and the customer lifecycle

Skills

B2B experience

Industry knowledge

Target achievement

Client management

Communication

Negotiation

Teamwork

Analytical skills

Tools

SAP

Job description

ABOUT US

Winc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers’ needs.

ROLE PURPOSE

The Account Manager is responsible for developing and maintaining strong relationships with their assigned customer portfolio. This role highlights Winc’s unique value proposition to key decision makers and utilizes industry & data driven insights to deliver relevant customer development plans and achieve targets.

KEY ACCOUNTABILITIES

• Manage retention and profitability of contracts
• Focus on Customer treatments tailored to overall vertical strategy
• Develop and maintain a strong business relationship with all relevant contacts within the client organisations
• Maintain expert knowledge of the vertical industry including products, systems and unique value propositions
• Effectively manage all aspects of sales activity and the customer lifecycle

WHAT WE LOOK FOR

• B2B experience and industry knowledge
• Record of success in achieving targets
• Successful client management skills
• Understanding and ability to articulates the Winc “Single Source” Vision to create opportunity
• Ability to analyse customer financial data, Winc SAP generated data, contract modelling and strategic pricing tools to develop solutions delivering savings to the customer and profit for Winc.
• Strong communication, negotiation and teamwork skills.

WORKING WITH WINC

• We believe we’re better and smarter together and our values reflect our commitment to creating a welcoming, diverse, and inclusive environment.
• We all reap the rewards of diversity with gender equity across teams, senior management and internal promotions as just the beginning.
• We are committed to First Nations empowerment, and encourage First Nations Peoples to apply.
• We are focused on working towards a more sustainable future with our Winc Social Agenda.
• And finally, there’s plenty of perks! People say it’s a really collaborative and supportive environment – why don’t you be the judge?