Account Manager - Fleet

Fleetcare; Geehi; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Uncapped commission

Flexible working

Training & accreditation

Career development

AFMA support

Novated leasing

Wellbeing & EAP

Birthday leave

Collaborative culture

Job summary

Fleetcare is Australia's largest independent fleet management provider, and we are looking for a motivated Account Manager to join our Bella Vista team. You will manage and grow a portfolio of clients while delivering exceptional customer service and strong commercial outcomes.

You will build trusted relationships, handle client enquiries, advise on vehicles and fleet solutions, coordinate replacement programs, and identify opportunities to expand services.

Qualifications

• Experience in account management or customer success roles.
• Strong relationship-building and communication skills.
• Customer-first mindset with commercial awareness.
• Ability to manage multiple priorities and solve problems.
• Strong organisational and time management skills.
• Proactive and results-focused approach.
• Confidence working independently and collaboratively within a team.
• Experience using CRM systems and Microsoft Office tools will be highly regarded.

Responsibilities

• Building strong relationships with clients and becoming a trusted advisor.
• Managing client enquiries and delivering responsive service.
• Providing advice on vehicles, finance options and fleet solutions.
• Coordinating vehicle replacement and renewal programs.
• Identifying opportunities to grow client portfolios and introduce new services.
• Participating in client meetings and fleet reviews.
• Supporting new client implementations and maintaining fleet data integrity.
• Delivering client reporting and insights to drive better outcomes.

Skills

Account management

Client relationships

CRM systems

Communication skills

Time management

Problem solving

Independent working

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Fleetcare is Australia's largest independent fleet management provider, helping organisations across the country optimise their vehicle fleets through innovative, tailored solutions.

For over 35 years we've built our reputation on exceptional customer service, industry expertise and long-term client partnerships.

ABOUT THE ROLE

We're looking for a motivated and relationship-focused Account Manager to join our team based in Bella Vista.

Working closely with an experienced and supportive team, you'll manage and grow a portfolio of clients whilst delivering exceptional customer service and commercial outcomes.

Key responsibilities include:

• Building strong relationships with clients and becoming a trusted advisor
• Managing client enquiries and delivering responsive service
• Providing advice on vehicles, finance options and fleet solutions
• Coordinating vehicle replacement and renewal programs
• Identifying opportunities to grow client portfolios and introduce new services
• Participating in client meetings and fleet reviews
• Supporting new client implementations and maintaining fleet data integrity
• Delivering client reporting and insights to drive better outcomes

ABOUT YOU

We're open to candidates from a variety of backgrounds. Whether you're an experienced fleet professional or have transferable experience in account management, customer success, or relationship management, we'd love to hear from you.

You will ideally have:

• Experience in account management, customer success, fleet, leasing, automotive, finance or a similar client-facing role
• Strong relationship-building and communication skills
• A customer-first mindset and commercial awareness
• The ability to manage multiple priorities and solve problems effectively
• Strong organisational and time management skills
• A proactive and results-focused approach
• Confidence working independently and collaboratively within a team
• Experience using CRM systems and Microsoft Office tools will be highly regarded

WHY JOIN US

At Fleetcare you'll enjoy the benefits of a successful national organisation combined with a genuinely supportive and collaborative culture.

We offer:

• Uncapped results-based commission structure
• Flexible working arrangements
• Full training and industry accreditation opportunities
• Ongoing learning and career development
• AFMA Membership and accreditation support
• Novated leasing benefits
• Wellbeing initiatives and Employee Assistance Program
• Birthday leave and team celebrations
• A collaborative culture where your contribution is valued

Fleetcare is an equal opportunity employer and encourages applications from a culturally diverse background.

Note: Shortlisted candidates will be required to undergo pre-employment background checks

www.fleetcare.com.au/about-us/join-the-family