Account Manager - Exhibitions

International Convention Centre Sydney (ICC Sydney); Sydney; On-site; AUD 85,000 - 115,000; Full time

Benefits offered by this job

Free daily meals

Discounted car parking

Leave opportunities (wellbeing, volunt

Purchased leave

Novated leasing and salary sacrificing

Exclusive health insurance offers

Team social events

Discounted event tickets

Birthday coffee & pastry

Job summary

ICC Sydney in Sydney seeks an Account Manager - Exhibitions to develop long-term partnerships with exhibition clients and manage stand-alone exhibitions to hit revenue targets. You will work with the Senior Manager, Business Development International and Exhibitions.

You will manage and grow a portfolio of exhibition accounts, build trusted relationships with organisers and lead commercial discussions to secure events while maintaining CRM data and reporting.

Qualifications

• Qualification in business, event management, sales and/or marketing.
• Relevant work experience (minimum 5 years in a similar role).
• Current knowledge of exhibition/business events industry.
• Good understanding of event and venue operational requirements.
• Well organized with attention to detail.
• Ability to negotiate and manage through challenging situations.
• Valid working rights in Australia.
• You must be 18 years or over.

Responsibilities

• Manage and grow a portfolio of exhibition accounts, driving client retention, revenue growth and repeat business.
• Build trusted relationships with organisers, CEOs and business owners, converting opportunities into confirmed events.
• Lead commercial discussions and negotiations relating to event requirements, space allocation, dates and contracts.
• Identify growth opportunities through strong market knowledge, industry insights and client engagement.
• Maintain strategic relationships with key industry stakeholders, suppliers and partners.
• Prepare and manage proposals, contracts, account plans and performance reports.
• Represent ICC Sydney at industry events, trade shows and client functions to strengthen market presence and generate new opportunities.
• Maintain accurate CRM data, forecasting and reporting to support business performance and decision-making.

Skills

Account management

Negotiation

CRM

Forecasting

Education

Bachelor's degree in business/event management/sales/marketing

Tools

CRM software

Job description

At ICC Sydney, Australia's leading convention, exhibition and entertainment precinct, we're more than just a world class venue and brand - we're a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you'll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration. The Consortium involving Darling Harbour Live, Placemaking NSW, and ICC Sydney, as part of the Public Private Partnership (PPP) delivering ICC Sydney, includes the architectural landmark - The Cutaway, as part of the PPP portfolio. With its striking architecture and prime location in the heart of Barangaroo, The Cutaway is a premium stage for festivals, immersive experiences, corporate launches, exhibitions, gala dinners and creative industry showcases - making it an extraordinary location for our team members to work. We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don't hesitate to reach out to our team at [e-mail] or call 02 9215 7188. You can also connect with one of our internal diversity streams for additional support.

About this opportunity

We are looking for a dynamic Account Manager - Exhibitions to work alongside the Senior Manager, Business Development International and Exhibitions to develop long-term partnerships with exhibition clients and manage a range of stand-alone exhibitions to deliver on business objectives and revenue targets for both ICC Sydney and The Cutaway.

You will

• Manage and grow a portfolio of exhibition accounts, driving client retention, revenue growth and repeat business.
• Build trusted relationships with organisers, CEOs and business owners, converting opportunities into confirmed events.
• Lead commercial discussions and negotiations relating to event requirements, space allocation, dates and contracts.
• Identify growth opportunities through strong market knowledge, industry insights and client engagement.
• Maintain strategic relationships with key industry stakeholders, suppliers and partners.
• Prepare and manage proposals, contracts, account plans and performance reports.
• Represent ICC Sydney at industry events, trade shows and client functions to strengthen market presence and generate new opportunities.
• Maintain accurate CRM data, forecasting and reporting to support business performance and decision-making.

Why ICC Sydney?

ICC Sydney offers more than just a job - we provide the chance to be part of something extraordinary. We create world class experiences while fostering a collaborative, inclusive culture where your ideas and skills are valued.

• Free and fresh daily meals.
• Heavily discounted car parking and dry cleaning.
• Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
• Purchased leave, novated leasing and salary sacrificing options.
• Access to exclusive health insurance offers and an executive superannuation arrangement.
• Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
• Access to discounted or complimentary event tickets.
• A coffee and pastry on us, on your birthday.
• Regular professional development and learning opportunities.
• We encourage your work life balance and offer flexibility to suit you.
• As an international company, Legends Global can offer future career opportunities throughout our global network of venues.
• CBD location close to public transport and in the heart of the Darling Harbour precinct.

Required Skills & Experience

• Qualification in business, event management, sales and/or marketing
• Relevant work experience (minimum 5 years' experience in a similar role)
• Current knowledge of exhibition / business events industry
• Good understanding of event and venue operational requirements
• Well organised with attention to detail
• Ability to negotiate and manage through challenging situations
• Valid working rights in Australia.
• You must be 18 years or over.

What to expect next

At ICC Sydney, we trust your resume covers your skills, but we're also looking for like-minded passionate, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview.

To be eligible for employment you must have valid working rights in Australia.

Please Note;

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.