Account Manager

IOR; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Mentorship & training

Fuel discounts

Blue Squad

Salary sacrifice

Job summary

IOR is seeking an Account Manager based in Sydney to manage and grow a portfolio of customer accounts while identifying new business opportunities across the territory. You will represent a trusted Australian brand known for reliability, innovation, and partnerships, helping customers access fuel solutions that keep their businesses running efficiently.

You will drive volume, revenue, and gross margin, build strong relationships through regular engagement and site visits, and collaborate with

Qualifications

• Extensive experience in business development or account management roles.
• Proven track record of exceeding sales targets.
• Strong commercial acumen with ability to identify opportunities.
• Excellent relationship-building and stakeholder management skills.
• Experience using CRM platforms and MS Office.

Responsibilities

• Manage and grow a portfolio of customer accounts, driving volume, revenue, and gross margin performance.
• Build strong, long-term customer relationships through regular engagement, site visits, and reviews.
• Identify, pursue, and convert new business opportunities across existing and emerging accounts.
• Maintain CRM records, pipeline activity, and sales forecasting to support planning.
• Collaborate with internal teams to deliver customer outcomes and strengthen market presence.

Skills

Account management

Business development

Sales strategy

CRM proficiency

Territory management

Tools

CRM software

Microsoft Office

Job description

IOR might be the greatest Aussie success story you haven’t heard of… yet.

From humble roots in Eromanga, QLD, we’ve been fuelling the furthest corners of Australia for over 40 years. But we think the most exciting journey’s still on the horizon.

Joining IOR means stepping into a role where your work genuinely matters. Whether you’re supporting customers, growing partnerships, or helping businesses keep their operations moving, you’ll be part of a team that backs you to grow, learn, and make an impact. This is your chance to contribute to a business that’s still building, still innovating, and still driven by the same determination that started in the red dirt of Eromanga.

About the role

As an Account Manager based in Sydney, you'll be responsible for managing and growing a portfolio of customer accounts while identifying new business opportunities across your territory. You'll represent a trusted Australian brand known for reliability, innovation, and genuine partnerships, helping customers access fuel solutions that keep their businesses running efficiently.

• Manage and grow a portfolio of customer accounts, driving volume, revenue, and gross margin performance.
• Build strong, long-term customer relationships through regular engagement, site visits, and strategic account reviews.
• Identify, pursue, and convert new business opportunities across existing and emerging accounts.
• Maintain accurate CRM records, pipeline activity, and sales forecasting to support commercial planning.
• Collaborate with internal teams to deliver exceptional customer outcomes and strengthen market presence.

What you'll bring

You’re a natural relationship builder who enjoys understanding customer needs and delivering solutions that create real value. You’re commercially minded, self-motivated, and capable of managing a territory while maintaining exceptional levels of customer service.

• Extensive experience in business development or account management roles, with a proven track record of exceeding sales targets.
• Demonstrated ability to develop and execute successful sales strategies that drive growth and customer retention.
• Strong commercial acumen with experience identifying and converting new business opportunities.
• Excellent relationship-building, communication, and stakeholder management skills, with the ability to work autonomously and collaboratively.
• Proficiency using CRM platforms and Microsoft Office Suite, with strong organisational and territory management capabilities.

Approaching each day through our values of Innovation finding solutions, Our Communities serving people, and Reliability getting results, our team is focused on delivering what really matters to our customers. It’s this mindset that drives us forward. We’re about so much more than fuel. We’re about three key things:

• Right Team: It’s the kind of place where you walk in the door and instantly know you belong
• Right Track: We’re going somewhere, and as we get bigger, so do the opportunities to get stuck in and challenge yourself
• Right Now: There’s no dragging feet or endless committees here. We deliver for Australia every single day

You’ll also be rewarded with a range of benefits, including:

• Grow your expertise and career with access to experienced mentors and ongoing training and development opportunities
• Team member and family discounts on fuel (obviously!)
• Work hard, play hard with our Blue Squad social club – trivia nights, barbecues and plenty of laughs!
• Plus salary sacrificing options, retail and health care discounts, Employee Assistance Program, and much more

We provide an equal employment opportunity for all; we see the value in diversity and celebrate individuality. This looks like respectful conversations and a safe workplace where everyone thrives.