Account Manager

TechnologyOne; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive remuneration package

Employee share plan

Salary packaging options

Purchase Leave program

Flexible hours

Gym membership

Job summary

TechnologyOne is seeking an experienced Account Manager to drive ERP software sales to NSW-based Higher Education customers from our Sydney base. You will nurture strategic partnerships, grow revenue and deliver valued outcomes through cross-functional collaboration.

You will manage a portfolio of higher education accounts, engage senior stakeholders, and develop plans to hit revenue targets while ensuring customer success and renewal.

Qualifications

• Proven B2B software sales experience.
• Experience selling ERP solutions.
• Knowledge of Higher Education procurement and funding.
• Strong relationship-building with senior stakeholders.
• Track record of achieving sales targets.

Responsibilities

• Manage and grow a portfolio of Higher Education customer accounts, driving satisfaction, retention and revenue growth.
• Partner with TechOne Direct and Sales Leadership to identify and pursue new business opportunities.
• Develop and execute strategic account plans to achieve revenue targets across existing and new opportunities.
• Understand customer needs and market potential, leveraging relationships to identify upsell and expansion opportunities.
• Build trusted relationships with senior and C-level stakeholders to strengthen partnerships.
• Collaborate with Presales, Bid Management and Operations to deliver value-driven solutions.
• Lead commercial negotiations, including pricing and discounts, with Sales Leadership support.
• Maintain a strong sales pipeline, provide accurate forecasting and manage opportunities through to close.
• Act as a trusted advisor to customers, ensuring value from TechnologyOne's ERP solutions.

Skills

ERP sales

B2B software

Account management

Stakeholder engagement

HE sector experience

Job description

We're looking for an experienced Account Manager with a proven track record of selling ERP software to join our team and manage our NSW-based Higher Education customers.

In this role, you'll build and maintain strong relationships with key customers, with a focus on growth, retention and long-term account management. You'll work closely with senior stakeholders to understand their evolving needs, ensure they continue to see value from our solutions and services, and identify opportunities to expand our partnership.

You'll be a trusted advisor to our customers, while working closely with internal teams to deliver strong customer outcomes and achieve commercial targets.

Based in Sydney, this is an exciting opportunity to join a dynamic, customer-focused team and play a key role in one of TechnologyOne's strategic markets.

What you'll be doing…

• Manage and grow a portfolio of Higher Education customer accounts, driving customer satisfaction, retention and sustainable revenue growth.
• Partner with the TechOne Direct and Sales Leadership teams to identify, qualify and pursue new business and expansion opportunities.
• Develop and execute strategic account and sales plans to achieve revenue targets across existing and new opportunities.
• Understand customer needs and market potential, leveraging strong relationships to identify upsell, cross-sell and expansion opportunities.
• Build trusted relationships with key stakeholders, including senior and C-level decision-makers, to strengthen customer partnerships and identify future opportunities.
• Work closely with Presales, Bid Management and other internal teams to develop compelling, value-driven solutions and deliver strong customer outcomes.
• Lead commercial negotiations, including pricing and volume discounts, in line with company policies and in partnership with Sales Leadership and Operations.
• Maintain a strong sales pipeline, provide accurate forecasting and proactively manage opportunities through to close.
• Act as a trusted advisor to customers, ensuring they continue to realise value from TechnologyOne's ERP solutions and services.
• Proven B2B software sales experience, ideally with a strong background in ERP sales and account management.
• Experience managing software accounts within the Higher Education sector, with a strong understanding of customer operating models, procurement processes, funding structures and sector-specific challenges.
• Demonstrated success across the full sales cycle, including lead generation, opportunity management, bid management, deal creation, negotiation, closing and ongoing client relationship management.
• Proven track record of consistently achieving and exceeding sales targets.
• Strong commercial acumen with the ability to identify customer needs and translate them into compelling software solutions and business outcomes.
• Experience working effectively in a fast-paced, matrixed environment, collaborating with internal stakeholders across Sales, Presales, Bid Management and Operations.
• Strong communication, influencing and relationship-building skills, with the confidence to engage with senior and C-level stakeholders.

Why Join us?

TechnologyOne is proud to be an Equal Opportunity Employer who values diversity and an inclusive workplace. We aim to recruit a diverse range of people with a diverse range of talents to help us to deliver on our mission to better our community.

We pride ourselves on providing our people with earned recognition through talent mapping and career progression, competitive salaries and having a supportive tribe environment.

Our core values and culture unleash the boundless potential of creativity, innovation and the entrepreneurial spirit within our people.

When you experience Life at TechnologyOne you'll see that our team enjoys an extensive array of benefits, including foundation charity activities, which all cultivate a vibrant workplace our people are very proud to be involved with.

Benefits…

• Competitive remuneration package
• Access to our industry leading employee share plan
• Salary packaging options
• Up to 10 days of additional leave via our Purchase Leave program
• Amazing Culture: 8 x Australian Business Awards "Employer of Choice" winner
• We love our team events & celebrate diversity
• Flexible hours: we are family-friendly and value life outside of work
• Free gym membership in your region (or, if you are located at HQ, we have a new state of the art Gym onsite, exclusive and available 24/7).
• Additional 2.5 days of leave per year dedicated to volunteering at a charity of your choice
• Free breakfast and coffee on-site
• Accelerate your growth with full access to LinkedIn Learning and a clear career framework that maps your path to success.

Who we are…

TechnologyOne (ASX: TNE) is Australia's largest enterprise software company and one of Australia’s top 50 ASX-listed companies, with locations across six countries. We provide a global SaaS ERP solution that transforms business and makes life simple for our customers. Our deeply integrated enterprise SaaS solution is available on any device, anywhere and anytime and is incredibly easy to use. Over 1,200 leading corporations, government agencies, local councils and universities are powered by our software.

For 38 years, we have been providing our customers with enterprise software that evolves and adapts to new and emerging technologies, allowing them to focus on their business and not technology.