Account Manager

Sulzer; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Global Bonus Scheme

Annual Salary Review

Employee Assistance Program

Technical Training and Career Deve lop

Job summary

Sulzer in Laverton North, Australia, is seeking an Account Manager to drive sales across key industry sectors. You will develop customer plans, manage a regional portfolio and liaise with clients face-to-face, by phone and online.

The role requires 5+ years in sales or customer service, experience with electrical/mechanical products, strong communication and negotiation skills, and proficiency with CRM and MS Office. Travel ~30% is expected.

Qualifications

• 5+ years’ experience in sales or customer service roles.
• Experience with electrical/mechanical products is required.
• Proficient in Microsoft Office and CRM databases.

Responsibilities

• Carry out sales activities and develop customer strategic plans to maximise efficiency and sales opportunities.
• Manage an assigned region of existing customers to maximise RES business.
• Liaise and visit customers on a predetermined schedule (face-to-face, phone, email, online).
• Review KPIs each quarter to improve sales performance.
• Utilise CRM for opportunities, account details and pipeline management to meet Order Intake budget.
• Organise and support marketing and networking events.
• Perform other ad hoc duties as required.

Skills

Account management

Sales

Customer service

Negotiation

CRM

Microsoft Office

Tools

CRM software

Job description

Services_EAPA-E693

Account Manager - Full Time - Laverton North, Australia

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are looking for an Account Manager to join our Services_EAPA team in Australia .

Your main tasks and responsibilities:

• Carry out sales activities and develop specific customer strategic plans to maximize efficiency and sales opportunities in line with both the Company’s technical capability and RES Australia’s strategic plans.
• Manage an assigned region of select existing customers within the assigned market to maximize the RES business from these customers.
• Liaise and visit customers on a predetermined schedule, keeping regular contact either face to face, phone, email, online meetings, and digital platforms
• KPI review every quarter to assess and improve sales performance
• Full utilization of CRM for customer opportunities, account details, developing and managing a reliable and accurate pipeline to estimate and meet Order Intake budget.
• Organize, participate in, and support all marketing and networking events.
• Other ad hoc duties as required.

To succeed in this role, you will need:

• Previous experience with rotating equipment (Electric Motors, Generators & Alternators) across the Power, Mining & General Industries required.
• 5+ Years’ experience in sales/customer service roles.
• 5+ years experience with Electrical / Mechanical products.
• Intermediate level of experience in Microsoft Office packages and CRM databases
• Strong communication skills.
• High-level negotiation skills.
• High-level skills in time management.
• Ability to engage and work with others.
• Travel ~ >30% of time.
• Ability to quickly develop and interpret technical data

What we offer you:

• Global Bonus Scheme
• Annual Salary Review
• Employee Assistance Program
• Technical Training and Career Development

No visa or work permit support can be provided for this role

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.