Account Manager

Dann Event Hire; City of Melbourne; On-site; AUD 85,000 - 110,000; Full time

Job summary

Dann Event Hire in Melbourne is seeking an Account Manager to grow existing accounts, identify opportunities, and translate client briefs into curated, design-forward events.

The role emphasizes high performance, commercial mindset, strong attention to detail and meeting sales targets across premium events in Australia.

Qualifications

• 5+ years of experience in events, event hire, or related sales roles.
• Strong client-facing skills and ability to manage expectations.
• Proven ability to respond to briefs with compelling quotes and proposals.

Responsibilities

• Develop and grow strong client relationships as trusted advisor and main contact.
• Maintain regular client communication to ensure satisfaction and identify upsell opportunities.
• Assist in planning and sales strategies aligned with company goals.
• Collaborate with Creative, Warehouse and Operations to translate briefs into events.
• Deliver proposals, quotes and RFP responses with accurate pricing.
• Track pipeline and report weekly on performance and forecasts.
• Ensure events are delivered on time and within budget.

Skills

Client relationships

Sales acumen

Negotiation

Pipeline management

Communication

Leadership

Education

Tertiary qualifications in events, sales, marketing

Tools

HubSpot

Word

Excel

Outlook

Canva

Job description

As we continue to grow at Dann Event Hire, new opportunities are emerging and we're on the lookout for a passionate Account Manager to be part of it.

About Dann Event Hire

Dann Event Hire is one of Australia's most creative and design-led event hire companies. We're the team behind unforgettable moments at the Australian Open, Spring Racing Carnival, Formula 1 Grand Prix, NGV Gala and countless more. Our culture is values-driven, fast-paced and fiercely collaborative.

About The Role

In this role, you’ll grow existing accounts and client relationships, identify new opportunities and turn client briefs into curated events. You’ll work seamlessly with our Creative and Operations teams to deliver design-forward events that exceed expectations, both creatively and commercially.

The ideal candidate is a high achiever with a commercial mindset, strong attention to detail and the ability to work effectively to deadlines. Sales targets must be consistently met to retain and grow the key accounts managed.

What You’ll Do

Client & Account Management

• Develop and grow strong relationships with key clients, acting as their trusted advisor and primary point of contact.
• Maintain regular communication with clients to ensure satisfaction, encourage repeat business and identify upsell opportunities.
• Support business planning and sales strategies that align with company goals and market opportunities.
• Assist in segmenting the market and collaborate with team members to share leads and opportunities.
• Deliver accurate, competitive pricing and prepare tailored proposals and RFP responses.
• Track the sales pipeline and client activity, reporting weekly on performance and forecasts.
• Collaborate with Creative, Warehouse and Operations teams to translate client briefs into reality.
• Ensure events are delivered on time and on budget.

Team Collaboration

• Lead by example in professionalism, communication and client service.
• Be a genuine team player, working collaboratively across departments to achieve the best outcomes for clients and the business.

Qualifications

Desirable

• Tertiary qualifications in events, sales, marketing or a related field.

What you’ll bring

• 5+ years of experience in events, event hire, project management, sales or a closely related industry.
• Strong client-facing skills, with the ability to manage expectations and deliver high-quality outcomes.
• Proven experience managing multiple large-scale clients, projects and deadlines concurrently.
• Proven experience responding to client briefs and creating compelling quotes, proposals and tenders.
• Familiarity with quoting tools and CRMs, such as HubSpot.
• Confidence working with Word, Excel, Outlook and Canva.
• Commercial acumen and a strong understanding of profitability and pricing strategy.
• Proven success managing accounts with high-profile and high-net-worth clients.
• Strong experience working with corporate clients, caterers, event planners and private clients.
• Strong creative, strategic and execution skills.
• Strong administration and organisational skills, with excellent attention to detail.
• Demonstrated success in meeting KPIs, budgets and sales targets.
• Experience with forecasting, pipeline management and sales reporting.
• Excellent communication skills, with the confidence to present proposals effectively.
• Strong leadership and coordination skills, with the ability to manage expectations both client-side and internally.

Why Join Dann Event Hire

• Work with a passionate, collaborative and supportive team.
• Exposure to a extensive list of premium events and clients.
• A business that values creativity, accountability and care.
• A professional environment where initiative and innovation is recognised.

Melbourne, VIC · Full-time