Account Manager

Marsh Risk; Adelaide; Hybrid; AUD 80,000 - 120,000; Full time

Job summary

Marsh Public Sector is seeking an experienced insurance broker to manage a portfolio of local government clients in South Australia. The role focuses on developing relationships, advising on risk management and risk transfer solutions, and meeting compliance requirements.

You will provide claims and technical support to internal and external stakeholders, maintain members' data, and collaborate with different Marsh divisions. Travel to client sites across SA is expected.

Qualifications

• We need knowledge of insurance broking principles, products and services.
• Developed negotiation and communication skills relevant to client engagement.
• Risk management knowledge/experience desirable.

Responsibilities

• Develop and maintain effective long-term relationships with key client decision makers and underwriters.
• Travel to meet clients, predominantly across South Australia.
• Provide claims advocacy and oversee equitable claim settlements for clients.
• Lead and mentor less experienced brokers on the team.

Skills

Insurance broker experience

Sales and marketing principles

Negotiation skills

Report writing

Risk management knowledge

Education

Diploma of Financial Services (Insurance Broking)

Job description

JLT Public Sector is a standalone business unit within the Marsh Pacific overarching business that enjoys a dominant market share across Australia. We offer a distinctive choice through our combination of specialism, innovation and geographical reach. This allows us to deliver a total solution, tailored to the unique risk and insurance needs of our clients.

Local Government Risk Services (LGRS), a division of JLT Risk Solutions Pty Ltd, is a key service provider to Local Government in South Australia. It provides Risk Solutions to Members of the Local Government Association Workers Compensation Scheme (LGAWCS), LGA Mutual Liability Scheme (LGAMLS), LGA Asset Mutual Fund (LGAAMF) and LG Income Protection Funds (LGIPF)

This role will focus on developing relationships, enhancing experiences for a portfolio of Public Sector clients in order to develop new business, retain and grow the current business. The role will require you to work with various stakeholders in order to gain an understanding of the clients risk profile as to best advise them on risk management and risk transfer solutions. It includes meeting the compliance requirements, providing claims and technical support to both internal and external stakeholders, maintaining members' data and collaborating with various divisions of JLT Public Sector.

We will count on you to:

• Manage accounts with a proactive approach to all aspects of service delivery to clients, ensuring needs are identified and met in line with agreed service standards.
• Develop growth in existing portfolio with new products or broader policy and identify new business opportunities.
• Claims advocacy and oversight of equitable claim settlements on behalf of clients.
• Provide leadership and development for less experienced brokers working with you and assist other team members where required.
• Develop and maintain effective long-term relationships with key client decision makers, underwriters and other professional services organisations.
• Travel to meet clients, predominantly across South Australia.

What you need to have:

• Relevant experience as an insurance broker in a public sector and/or corporate servicing role is desirable.
• Diploma of Financial Services (Insurance Broking) or relevant tertiary qualifications.
• Strong knowledge and application of insurance broking principles, insurance products and services.
• Sound knowledge of sales and marketing principles and their application with the insurance market.
• Developed negotiation skills.
• Good report writing and business letter writing skills.
• Risk management knowledge / experience.

Why join our team?

• We help you be your best through professional development opportunities, interesting work, and mentoring from experienced leaders.
• We foster a positive and inclusive culture where you can collaborate with talented colleagues, create new solutions, and have a true positive impact for colleagues, clients, and communities.
• As a part of Marsh, benefit from our scale as a global leader, which enables a wide range of career opportunities, along with benefits and rewards to support your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.