Account Executive

Network Insurance House; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus opportunities across all roles

12 weeks paid parental leave for both?

Free travel insurance

Salary packaging and novated leasing

Job summary

Network Insurance House (NIH) is hiring an Account Executive for its Melbourne CBD branch on a 6-month contract. The role supports the Senior Account Manager across renewals, endorsements and new business processing, while building knowledge of a broad range of insurance products.

You will work closely with an experienced Senior Account Manager to service business and domestic clients and develop industry-ready broking skills in a collaborative environment.

Qualifications

• Experience in the insurance broking industry or client service roles.
• Strong administrative and organisational skills with high attention to detail.
• Willingness to develop further insurance qualifications.

Responsibilities

• Provide day-to-day support to the Senior Account Manager across renewals, endorsements, and new business processing.
• Assist in managing a portfolio spanning business and domestic insurance.
• Support servicing of a specialised scheme portfolio.
• Liaise with clients and insurers to ensure smooth, efficient service delivery.
• Prepare documentation, process policy transactions, and assist with claims where required.
• Build your technical knowledge across a broad mix of insurance products.

Skills

Broking experience

Client service

Administrative skills

Stakeholder management

Tier 1 Insurance Broking

Job description

At Network Insurance House (NIH), we take pride in being one of Australia’s most trusted and successful broking brands. Guided by our core values, we are dedicated to achieving exceptional outcomes for both our clients and our people.

You’ll be joining a team known for its strong culture, supportive environment, and great reputation in the industry. We offer genuine career growth, learning opportunities, and a workplace that values collaboration and celebrates success.

We're currently looking for an Account Executive to join our Melbourne CBD branch on a 6-month contract.

About the Role

As an integral member of our team, the Account Executive provides high-quality client service and broking support to our Account Managers while developing strong technical insurance knowledge and client relationship skills. In this role, you'll work closely alongside a Senior Account Manager, supporting a varied portfolio spanning both business and domestic clients.

Reporting to the Branch Manager - Commercial you will:

• Provide day-to-day support to the Senior Account Manager across renewals, endorsements, and new business processing
• Assist in managing a portfolio spanning both business and domestic insurance
• Support the servicing of a specialised scheme portfolio
• Liaise with clients and insurers to help ensure smooth, efficient service delivery
• Prepare documentation, process policy transactions, and assist with claims where required
• Build your technical knowledge across a broad mix of insurance products

This is a 6-month contract role, covering a period of leave, offering the chance to gain broad experience across both business and domestic lines while working closely with an experienced Senior Account Manager.

About You

You're highly organised, proactive, and confident managing competing priorities in a fast-paced environment. You have strong attention to detail, excellent communication skills, and enjoy building relationships with clients and stakeholders.

To succeed in this role, you'll bring:

• Previous experience within the insurance industry, ideally in a broking support, assistant broking, or client service role
• Strong administrative and organisational skills, with the ability to manage multiple systems and a high volume of work
• A professional and client-focused approach
• A proactive mindset with the desire to continue developing your insurance career
• Strong interpersonal skills and the ability to work collaboratively within a team environment
• Tier 1 Insurance Broking qualifications preferred, or Tier 2 with a strong willingness to complete Tier 1

Perks & Benefits

At Network Insurance House, we recognise that our people are at the heart of our success. We offer a range of benefits designed to support you both professionally and personally, including:

• Bonus opportunities across all roles
• 12 weeks paid parental leave for both primary and secondary carers
• Free travel insurance
• Salary packaging and novated leasing options

Alongside these benefits, you’ll be joining a collaborative national brokerage that genuinely values its people and culture. We are passionate about creating an environment where employees feel supported, empowered and encouraged to grow their careers, with ongoing development and progression opportunities across the business, plus a range of additional employee benefits.

About Us

Network Insurance House (NIH) is a proudly 100% Australian-owned Insurance Broker, backed by the strength of Steadfast Group Ltd, an ASX-100 company. We specialise in general Risk Management, Workers’ Compensation, Claims Management and Specialty Industry Risks.

NIH was formed in 2025 through the strategic integration of Network Insurance Group (established 2012) and Insurance House (established 1983), creating a leading Australian risk advisor.

Combining the strengths and expertise of two established Steadfast subsidiaries, we deliver exceptional service and industry-leading risk advisory solutions to circa 60,000 valued clients, placing almost $1 billion in premiums on their behalf. As a trusted risk advisor we do more than policy placement, we strongly advocate for our clients, driving better outcomes when it matters most.

Today we employ over 400 people in 23 offices nationally all under Network Insurance House. Building upon a strong history of client-centric service and trusted relationships, we remain firmly committed to supporting businesses, communities and everyday Australians with quality insurance solutions.

If you’re looking to build a career in insurance and want to work with a respected, forward-thinking organisation.