Account Coordinator

Swiss Re; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave

15 days personal leave

flu vaccinations

annual health checks

Job summary

Swiss Re seeks a P&C Account Coordinator to support client strategy, sales enablement and operational excellence across Australia and New Zealand. You will coordinate client, renewal, and governance activities, working closely with underwriters and sales teams to deliver on commercial priorities with quality and pace.

The role offers broad exposure, quality mentorship and opportunities to develop technical, commercial and stakeholder management capabilities in a globally connected reinsurance

Qualifications

• Four+ years of relevant experience in P&C Reinsurance/Insurance.
• Strong understanding of reinsurance or insurance processes and commercial applications.
• Proven analytical, problem-solving and project coordination capabilities.
• Excellent written and verbal communication for client materials.

Responsibilities

• Coordinate client strategy papers, engagement plans, and market analyses to enable sales planning.
• Monitor new business and renewal pipelines and track priorities and deadlines.
• Coordinate cross-functional delivery across underwriting, sales, and internal partners.
• Prepare client materials for executive interactions and strategic reviews.

Skills

PowerPoint

Excel

Analytical skills

Stakeholder management

Written and verbal communication

Digital fluency

AI-enabled tools

Education

University degree in commerce, business, finance, insurance or related discipline

Tools

Microsoft Copilot

Job description

Location: Sydney, NSW, AU

Are you interested in combining client strategy, sales enablement and operational excellence within a globally connected reinsurance business? Join our P&C team as an Account Coordinator and work alongside experienced Client Underwriters to support client and portfolio priorities across Australia and New Zealand. The role offers broad exposure, quality mentorship and opportunities to develop your technical, commercial and stakeholder management capabilities.

As a P&C Account Coordinator, you will enable our reinsurance sales and underwriting teams to execute client strategies effectively. You will bring structure and coordination across client, renewal, operational and governance activities, helping the cross-functional team deliver against its commercial priorities with quality, pace and discipline.

Key responsibilities

• Facilitate sales planning by coordinating client strategy papers, engagement plans, and market and client analysis.
• Monitor and support the new business and renewal pipeline, helping the team maintain visibility of priorities, deadlines and dependencies.
• Coordinate cross-functional delivery across underwriting, sales and internal partner teams, ensuring clear ownership and timely follow-through.
• Prepare high-quality client materials, including executive briefings, presentations and marketing content for C-suite and other strategic client interactions.
• Support strategic account management by coordinating longer-term client plans aligned with client, broker and portfolio priorities.
• Coordinate client surveys from nomination and analysis through to communication of results and monitoring of improvement actions.
• Drive operational excellence by improving and standardising local processes, tools and ways of working, and by supporting the effective adoption of change.
• Identify and escalation operational and system-related risks and issues early, working with relevant stakeholders to support effective mitigation.
• Support governance and regulatory compliance, including outsourcing monitoring and the end-to-end coordination of relevant internal and external audits.
• Contribute to regional deliverables across APAC by sharing knowledge, balancing priorities and promoting effective practices across Market Units.

About the Team

The Account Coordination team is part of the wider Transformation & Steering function within P&C Re and plays an important role in APAC Market Unit Operations. We support reinsurance sales and underwriting teams in achieving their commercial priorities through high-quality coordination, operational expertise and support across a range of client, portfolio and business activities. Across APAC, we share knowledge and effective practices while driving operational excellence and continuous improvement.

About You

You are a client-focused and proactive professional who brings structure to complex activities and takes ownership of delivery. You work effectively across teams, build trusted stakeholder relationships and remain adaptable when priorities change. You are curious about the business, comfortable challenging existing ways of working and motivated to develop your career within reinsurance. The Account Coordination team offers an opportunity to build deep market, client and operational knowledge and can provide a strong foundation for future client-facing or Market Unit Operations roles.

We are looking for candidates who meet these requirements

• At least four years of relevant experience in P&C Reinsurance/Insurance
• Sound understanding of reinsurance or insurance business processes, with the ability to apply that knowledge in a commercial environment.
• Strong analytical, problem-solving and project coordination capabilities.
• Strong written and verbal communication skills, including the ability to prepare clear, audience-appropriate presentations and client materials.
• Ability to build effective relationships and coordinate delivery across multiple stakeholders and functions.
• Ability to plan and prioritise work across concurrent renewals, projects and business initiatives.
• Confidence using PowerPoint and Excel to analyse information and produce high-quality materials.
• Demonstrated interest in improving processes, tools and ways of working.
• Strong digital fluency, with an interest in using AI-enabled and other digital tools responsibly to improve quality, efficiency, collaboration and decision-making.

These are additional nice to haves

• Experience supporting client strategy, sales planning, renewals or account management.
• Exposure to operational risk, regulatory compliance, outsourcing oversight or audits.
• Experience working across countries or within a multicultural, cross-functional organisation.
• A university degree or equivalent qualification in commerce, business, finance, insurance or a related discipline.
• Experience using Microsoft Copilot or similar AI-enabled solutions to improve work quality and efficiency.

Applications for this role will close on 15 September 2026. We look forward to your application!

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.

Swiss Re offers modern working arrangements that allow all employees to adapt to changing work preferences. We currently provide employees with attractive offices, competitive benefits such as 25 days annual leave, 15 days personal leave, flu vaccinations and annual health checks.

• 25 days annual leave
• 15 days personal leave
• flu vaccinations
• annual health checks

About Swiss Re

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

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