Access Worker / Support Worker

Sa Department For Child Protection; Adelaide; On-site; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Flexible working options

Paid parental leave

Salary packaging

Health and fitness perks

Employee assistance program

Job summary

Department for Child Protection in Noarlunga is seeking an Access Worker or Support Worker on a part-time basis (22.5 hours per week) to support children and families and record interactions. The roles involve supervising visits, referring to services, and ensuring accurate reporting. This is a short-term contract with CPW2 salary and superannuation.

Flexible working options are available, with a focus on compassionate, inclusivity-driven client support and collaboration with DCP staff.

Qualifications

• You possess high interpersonal skills to effectively communicate and understand the needs of clients.
• You can accurately pinpoint the issues that affect vulnerable young people and provide suitable improvement measures.
• You have exemplary networking and verbal communication skills to connect beneficial community service providers.
• You employ active listening skills when conversing with clients to effectively understand their needs.
• You showcase a positive attitude that welcomes inclusivity and cultural sensitivity in the workplace.

Responsibilities

• Arrange and coordinate access visits between children, young people, parents and carers.
• Enact suitable conflict resolutions strategies to mitigate conflict.
• Log incidents, hazards and injuries to maintain accurate reporting processes.
• Manage sensitive matters of clientele by exercising precise response measures.
• Connect children and young people with valuable resources through committed research and networking endeavours.
• Provide administrative support and attend regular case discussions with DCP staff.

Skills

Interpersonal skills

Communication

Active listening

Cultural sensitivity

Inclusive attitude

Networking

Job description

Department for Child Protection
Job reference: 856743
Location: 5168 - NOARLUNGA CENTRE
Job status: Short Term Contract
Eligibility: Open to Everyone

Role Status: Part-time temporary vacancy available until 30 October 2026
Remuneration: CPW2 ($66,416 - $69,504) plus 12% superannuation

Join the team in our Noarlunga office as an Access Worker or Support Worker to facilitate positive interactions between children and their birth families. As an Access Worker, you will supervise children and young people during visitations and record daily interactions to office teams. Additionally, the Support Worker will undertake research and enact appropriate measures to assist clientele with sensitive matters. You will accurately refer children and young people to beneficial support services, such as suitable government and community organisations. These diverse roles allow you to create beneficial change through compassion-led access and support work.

This is a single vacancy offered at a part-time capacity of 22.5 hours per week.

As an Access Worker, you will:

• Arrange and coordinate access visits between children, young people, parents and carers
• Enact suitable conflict resolutions strategies to mitigate conflict
• Log incidents, hazards and injuries to maintain accurate reporting processes.

As a Support Worker, you will:

• Manage sensitive matters of clientele by exercising precise response measures
• Connect children and young people with valuable resources through committed research and networking endeavours
• Provide administrative support and attend regular case discussions with DCP staff.

About you:

• You possess high interpersonal skills to effectively communicate and understand the needs of clients
• You can accurately pinpoint the issues that affect vulnerable young people and provide suitable improvement measures
• You have exemplary networking and verbal communication skills to connect beneficial community service providers
• You employ active listening skills when conversing with clients to effectively understand their needs
• You showcase a positive attitude that welcomes inclusivity and cultural sensitivity in the workplace.

Why You’ll Love It Here - DCP Benefits That Matter:

At DCP, these are just some of the benefits you’ll enjoy:

• A collaborative team environment, working alongside people who are committed to best practice and making a meaningful impact
• Flexible working options with tailored arrangements to help you balance work and life
• Paid Parental and Partner Leave – additional paid time to support you and your growing family
• Recognition and Growth – we celebrate your achievements and open doors to development across DCP
• Salary Packaging – reduce your taxable income with a range of pre-tax benefits
• Health and Fitness Perks – free flu vaccination plus access to more than 1,700 gyms, fitness centres and pools across Australia through our Fitness Passport program for you and your family
• Wellbeing Support - confidential Employee Assistance Program services for you and your family.

See our full list of benefits.

About DCP

The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.

Special Conditions:

• You must have a current Working With Children Check
• You must have a current Australian driver’s licence (P2 or above) and a willingness to drive is essential.

For a successful application you will need to respond to all points listed under the your capabilities section of the attached role description. Please also note any special conditions that may be listed.

Want to know more?

Contact Rebecca Perks – Regional Manager for a confidential discussion

Via tel: [phone] or email: [e-mail]

Our workplace reflects the diverse communities we serve, and we welcome applications from people of all backgrounds, experiences, and abilities. This includes women, Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and those from culturally diverse backgrounds. We are committed to fostering an inclusive, safe, and respectful workplace where everyone feels supported.

Attachments:
- DCP Job Application Guide.pdf
- Role Description - Access Worker - CPW2.pdf
- Role Description - Support Worker - CPW2.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.