Access Officer

Victorian Government; Melbourne; In loco; AUD 60.000 - 75.000; Part-time

Vantaggi offerti da questo lavoro

Flexible work options

Wellbeing programs

Scholarships and grants for learning

Descrizione del lavoro

Western Health in Melbourne seeks access workers to join the Access Team. The role supports clients by registering them, processing referrals, and booking initial appointments across Bacchus Marsh and Melton sites within Integrated Community Health Services.

We value clear communication, adaptability and the ability to work both independently and as part of a team in a dynamic health care setting. This part-time, ongoing position offers competitive salary packaging and superannuation options.

Competenze

• Experience with iPM and Cerner EMR is highly desirable.
• Knowledge of and experience in health care sector is desirable.
• Clear and effective communication.
• Enjoy working autonomously as well as part of a team.
• Ability to adapt and stay on top of information due to the casual nature of the role.

Mansioni

• Client registration
• Referral processing
• Initial appointment booking

Conoscenze

iPM

Cerner EMR

Health care knowledge

Clear communication

Autonomy

Teamwork

Strumenti

iPM

Cerner EMR

Descrizione del lavoro

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 9140

• Employment Type: Part-Time, Ongoing
• Salary: Admin Grade 1 + Superannuation + Salary Packaging

About the role:

We are seeking access workers to work within our Access Team. The Access team is the first point of contact for many clients within their journey to access services within the Integrated Community Health Services at Bacchus Marsh and Melton.

The Integrated Community Health Service works within multiple locations, across multiple funding programs and services. We deliver adult and paediatric allied health services, counselling and family violence programs, in home aged care and nursing-based services.

The role will support clients by registering clients, processing referrals and supporting the booking of initial appointments (including specific funding-based requirement tasks) within community health programs located at Bacchus Marsh and Melton.

Key responsibilities:

• Client registration
• Referral processing
• Initial appointment booking

About you:

• Experience with iPM and EMR/Cerner is highly desirable.
• Knowledge of and experience in health care sector is desirable.
• Clear and effective communication.
• Enjoy working both autonomously as well as part of a team.
• Ability to adapt and stay on top of information due to the casual nature of the role.

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient‑centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.

Whyjoinus?

Compensation and Benefits

• Competitive salaries, flexible work options, and wellbeing programs.
• Scholarships and grants to support ongoing learning.

Learning and Development

• Access personalised pathways through the Western Health Learning Academy.
• Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

• Make a difference through compassionate care in a diverse, inclusive workforce.
• Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

• Work in a collaborative, innovative team focused on continuous improvement and excellence.

Ready tomake animpact?

If you’re passionate about ensuring equitable and safe access to community‑based services,we’dlove to hear from you.

Closingdate:11:59pm on27 October 2026.

Enquiries:For further information about this role, contact Ruth Martin (Manager - Community Adult Health) on [phone].

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Applications close Tuesday 27 October 2026 at 11.59pm