Aboriginal Victim Engagement Specialist

Department of Justice and Community Safety; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

The Aboriginal Victim Engagement Officer role with the Department of Justice and Community Safety in Melbourne focuses on helping victims access support through the Children’s Court. You will provide sensitive support in person and by phone, and connect victims with restorative justice options.

You will build relationships with Aboriginal communities, court staff and victim support services, ensuring culturally safe, trauma-informed assistance and accurate record-keeping to improve victim

Qualifications

• No mandatory qualification; a relevant tertiary qualification is preferred.
• At least two years' experience delivering services or supervising staff.
• Priority consideration for Aboriginal and/or Torres Strait Islander applicants.
• Certificate of Aboriginality required before receiving an offer through this prioritised recruitment process.

Responsibilities

• provide sensitive support in person and by phone, with care for each victim's experience of trauma
• connect victims with appropriate services and explain their options for restorative justice
• build strong relationships with Aboriginal communities, court staff and victim support services
• help your team provide culturally safe support that responds to each victim's needs
• keep accurate records and share advice to improve victim support.

Skills

Communication skills

Culturally sensitive engagement

Knowledge of Victorian Aboriginal |

Teamwork

Education

Relevant tertiary qualification

Job description

The Aboriginal Victim Engagement Officer role with the Department of Justice and Community Safety in Melbourne focuses on helping victims access support through the Children’s Court. You will provide sensitive support in person and by phone, and connect victims with restorative justice options.

You will build relationships with Aboriginal communities, court staff and victim support services, ensuring culturally safe, trauma-informed assistance and accurate record-keeping to improve victim