Aboriginal Service Support Specialist

NSW Department of Communities and Justice; Nowra; On-site; AUD 126,000 - 134,000; Full time

Benefits offered by this job

Flexible benefits and leave loading

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing programs

Job summary

NSW Department of Communities and Justice – Nowra NSW is seeking an Aboriginal Service Support Specialist to provide tailored, trauma-informed support for vulnerable Aboriginal people within established program parameters. The role works directly with clients, local service providers and community networks to ensure a holistic response and ongoing program development.

The position requires a NSW Driver's Licence and WWCC, and is open to Aboriginal and/or Torres Strait Islander applicants.

Qualifications

• Current NSW Driver's Licence
• A current Working with Children Check (WWCC) as required by law

Responsibilities

• Provide tailored, trauma-informed support for vulnerable Aboriginal individuals and families within program parameters.
• Collaborate with clients, local service providers and community networks to ensure a holistic response.
• Maintain focus on client needs while contributing to program growth and development.
• Establish and maintain stakeholder relationships across service providers and the AHO.
• Work within program guidelines while balancing varied community and client needs.

Job description

NSW Department of Communities and Justice – Nowra NSW

Aboriginal Service Support Specialist - Services Our Way Team

• Location - Nowra
• Employment type - Temporary Full-time - Until 30.06.2027
• Grade/Salary - 7/8 ($125,720.00 to $133,574.00)plus superannuation and leave loading

This position is open to Australian Aboriginal and Torres Strait Islander people only.

Your role

To provide tailored, trauma informed support for vulnerable Aboriginal people within established program parameters, while being responsive to individual and community needs. The role works directly with clients with complex needs, local service providers and community networks to ensure a holistic response is provided. The role maintains a focus on client needs and operates within in an environment of program growth and development.

What you'll do

Maintaining a focus on client needs and operating within an environment of program growth and development, the responsibilities of this role will include (but not limited to):

• Working within a team responsible for delivering tailored support to vulnerable Aboriginal individuals and families in targeted locations, under the direction of the Place Manager, within a trauma informed framework
• Effectively establish trust and work with vulnerable clients to identify and respond flexibly to individual and family needs within defined program guidelines and in partnership with other service providers
• Consistently evaluate individual practices to ensure alignment with program guidelines, while identifying areas for development and fostering a culture of support and continuous improvement
• Develop and maintain effective stakeholder relationships across service providers and the AHO, while actively engaging in localised networking opportunities
• Maintaining an understanding of regional issues that may impact on the program outcomes.
• Working within program guidelines while responding to the varied community and client needs and balancing competing priorities to meet client and program needs.

What we’re looking for

• Current NSW Driver's Licence
• A current Working with Children Check (WWCC). The role has been identified as requiring this check in line with the Child Protection (Working With Children) Act 2012

In addition to the essential requirements, the ideal candidate will have:

• Self-Motivated and can make balanced decisions
• Ability to work collaboratively within the regional team.
• Exceptional written and verbal communication skills
• The ability to liaise and work with a wide range of different people
• The willingness to travel within Local Government Areas covered by SOW
• Demonstrated understanding of Aboriginal cultural beliefs and attitudes and of the socio-economic position of Aboriginal people within Australian society, and of their impacts in relation to housing. A thorough understanding of the Aboriginal political and historical impacts upon policy developments in NSW and nationally in relation to Aboriginal land rights, and Aboriginal land use.

As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons

Where a position is identified, an applicant's race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows.

Either will be accepted:

Confirmation of Aboriginality form

or

Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

Download the role description.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Are you ready to join us?

• Please outline your experience working with people in the Aboriginal community. In your response, please elaborate on your involvement, duties and relationships formed

Applications close Wednesday 7th October 2026 at 11:59pm AEST.

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Trisha Wilson *************@aho.nsw.gov.au

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on 02 8688 0*** or via ***************@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified).

Thank you for your interest in this role. We look forward to receiving your application.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW' page.

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