Aboriginal Hospital Liaison Officer

Work Initiatives; Ballarat; On-site; AUD 41,000 - 59,000; Part time

Benefits offered by this job

Flexible work arrangements

Purchase leave

Salary packaging

Fitness Passport

Staff rewards programs

Job summary

Grampians Health is seeking a Part-Time First Nations Health Liaison to support Aboriginal and Torres Strait Islander patients, families and communities across Grampians Health services in Ballarat, Horsham or Stawell.

The role works with multidisciplinary teams and Aboriginal Community Controlled Organisations to promote culturally safe care, strengthen community relationships and assist with referrals, prioritising informed, culturally appropriate decisions and continuity of care.

Qualifications

• Aboriginal and/or Torres Strait Islander person; identified position under Section 12 of the Equal Opportunity Act 2010 (Vic)
• Relevant qualification in Health, Community Services, Community Development or a related field, or equivalent demonstrated experience
• Demonstrate organisational values and a commitment to cultural safety, equity, self-determination and consumer-centred care
• Strong communication and relationship-building skills with experience working collaboratively with consumers, families, multidisciplinary teams and Aboriginal Community Controlled Organisations

Responsibilities

• Provide culturally safe, responsive and person-centred support to First Nations consumers and families accessing Grampians Health services.
• Act as a trusted cultural liaison between consumers, families, communities and healthcare teams to support positive health experiences and outcomes.
• Facilitate referrals and connections to Aboriginal Community Controlled Organisations (ACCOs), community supports and other relevant services to promote continuity of care.
• Promote awareness and understanding of First Nations cultures, histories, strengths and contemporary issues across the organisation.
• Support consumers and families to understand treatment options and participate in informed decision making regarding their care.

Skills

Communication

Relationship building

Cultural safety

Education

Health/Community Services qualification

Job description

Permanent Part-Time | Multiple roles available |Ballarat, Horsham or Stawell based

Aboriginal and/or Torres Strait Islander Identified Position (Section 12, Equal Opportunity Act 2010 (Vic))

$36.26 per hour (YA39)

About the Role

The First Nations Health Liaison supports Aboriginal and Torres Strait Islander (ATSI) patients, families and communities accessing Grampians Health services across acute, sub-acute, community and mental health settings. Working in partnership with multidisciplinary teams, Aboriginal Community Controlled Health Organisations (ACCHOs) and other community services, the role promotes culturally safe care and positive health outcomes in line with the ICAP Strategy. The position aims to strengthen relationships between Aboriginal and Torres Strait Islander communities and Grampians Health by increasing awareness of the cultural, emotional and social factors that influence health and wellbeing. Travel between Grampians Health campuses and communities across the region may be required.

Key Responsibilities

• Provide culturally safe, responsive and person-centred support to First Nations consumers and families accessing Grampians Health services.
• Act as a trusted cultural liaison between consumers, families, communities and healthcare teams to support positive health experiences and outcomes.
• Facilitate referrals and connections to Aboriginal Community Controlled Organisations (ACCOs), community supports and other relevant services to promote continuity of care.
• Promote awareness and understanding of First Nations cultures, histories, strengths and contemporary issues across the organisation.
• Support consumers and families to understand treatment options and participate in informed decision making regarding their care.

Skills & Experience

• Aboriginal and/or Torres Strait Islander person. This is an identified position under Section 12 of the Equal Opportunity Act 2010 (Vic).
• Relevant qualification in Health, Community Services, Community Development or a related field, or equivalent demonstrated experience
• Demonstrate organisational values and a commitment to cultural safety, equity, self-determination and consumer-centred care.
• Strong communication and relationship-building skills with experience working collaboratively with consumers, families, multidisciplinary teams and Aboriginal Community Controlled Organisations.

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Job applications close: 13 November 2026.

If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.

About Grampians Health

Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Diversity and Inclusion

All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.