3rd-Shift Network Operations Lead

Megaport; City of Brisbane; Remote; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Remote-first culture

Wellness allowance and initiatives

WeWork membership access

Job summary

Latitude.sh is seeking a Network Operations Tech Lead to head the 3rd shift, ensuring 24/7 availability, stability, and performance of our global network infrastructure. The role blends hands-on work with team leadership, acting as the main escalation point during overnight operations.

You will coordinate with shift leads, report to the Network Manager, and help develop a high-performing NetOps team across time zones. Strong technical judgment and people leadership are essential.

Qualifications

• Bachelor's degree in Technology, Engineering, or related field or equivalent professional experience.
• English proficiency at B2 level or higher.
• Proven experience leading technical teams in a network operations environment.
• Strong understanding of Layer 2/3 networking concepts and protocols (MAC, VLAN, Trunking, STP).

Responsibilities

• Provision and deliver servers to customers within delivery timeframes.
• Execute full provisioning workflow: hardware config, firmware updates, RAID, OS install (Linux/Windows), network setup.
• Run pre-delivery checks to ensure full functionality.
• Coordinate with data center teams and remote hands for physical tasks.
• Prioritize daily work to meet delivery windows.

Skills

English communication

Team leadership

Network operations

Incident management

Education

Bachelor's degree in Technology/Engineering

Cisco CCNA certification

CCNP or higher preferred

Tools

Zabbix

Prometheus

Grafana

LibreNMS

Job description

Latitude.sh is seeking a Network Operations Tech Lead to head the 3rd shift, ensuring 24/7 availability, stability, and performance of our global network infrastructure. The role blends hands-on work with team leadership, acting as the main escalation point during overnight operations.

You will coordinate with shift leads, report to the Network Manager, and help develop a high-performing NetOps team across time zones. Strong technical judgment and people leadership are essential.