2IC salon manager

two blondes pty ltd; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Two Blondes seeks a Senior Stylist and Second-in-Charge (2IC) to join our Melbourne salon. You will guide the team, maintain daily operations, and uphold our high client experience standards in a vibrant blonde/colour-focused environment.

We offer a genuine leadership opportunity with ongoing education, a 12-month initial contract, and potential for extension. This role is full-time, five days per week, in a welcoming team with strong culture.

Qualifications

• Experienced stylist with strong colouring, cutting and styling skills.
• Natural leader who loves helping others grow and develop.
• Organised, proactive and confident making decisions.
• Excellent communicator who handles challenges with kindness and professionalism.

Responsibilities

• Creating beautiful hair and delivering exceptional client experiences.
• Running the salon floor and keeping appointments flowing smoothly.
• Mentoring, supporting and educating our stylists and apprentices.
• Helping onboard and train new team members.
• Managing client enquiries and resolving complaints with confidence.
• Overseeing colour stock, ordering and inventory.
• Keeping Fresha, bookings and salon systems organised and accurate.
• Improving salon systems, processes and checklists.
• Leading by example and maintaining high salon standards.

Job description

As our Senior Stylist / Second-in-Charge (2IC), you'll be a key part of our salon leadership, helping guide the team, keep daily operations running smoothly and maintain the high standards our clients know and love. This is an exciting opportunity for someone who wants more than just a column of clients.

Key responsibilities

• Creating beautiful hair and delivering exceptional client experiences
• Running the salon floor and keeping appointments flowing smoothly
• Mentoring, supporting and educating our stylists and apprentices
• Helping onboard and train new team members
• Managing client enquiries and confidently resolving complaints
• Overseeing colour stock, ordering and inventory
• Keeping Fresha, bookings and salon systems organised and accurate
• Improving salon systems, processes and checklists
• Leading by example and keeping our salon standards high

About you

• An experienced stylist with strong colouring, cutting and styling skills
• A natural leader who loves helping others grow
• Organised, proactive and confident making decisions
• A great communicator who handles challenges with kindness and professionalism
• Someone who takes pride in the little details and leads by example
• Passionate about creating an amazing salon culture and client experience
• Full-time employment, working 5 days per week
• An initial 12-month position, with the opportunity to continue beyond this period
• A beautiful salon environment with a strong blonde and colour focus
• A supportive, welcoming team and positive workplace culture
• A genuine leadership opportunity where your ideas and contribution matter
• Opportunities for ongoing education, development and career growth

About us

At Two Blondes, we believe that great hair is only the beginning. Our salon is built on connection, kindness, teamwork and a culture where everyone feels supported, valued and inspired to grow. We're all about beautiful lived-in blondes, healthy hair, exceptional client experiences and creating a kind, supportive environment where our team genuinely loves coming to work.