24/7 Urgent Care Operations Coordinator

Integrated Care 24 Ltd; Ipswich City; Sur place; AUD 47 000 - 51 000; Plein temps

Avantages offerts par ce poste

NHS Pension

Bank Holiday pay

6.6 weeks annual leave

Employee Assistance Programme

Discount platform

Blue Light Card

Résumé du poste

Integrated Care 24 Ltd is seeking a Care Co-Ordinator to support NHS 111, CAS and Out of Hours services within a fast-paced urgent care environment.

You will own an allocated service area, manage queues, coordinate resources and support frontline colleagues to ensure safe, timely patient care and service performance. The role requires flexibility across services and locations with a positive team approach.

Responsabilités

• Own an allocated service area (e.g., NHS 111, CAS or Out of Hours) and manage queues.
• Coordinate resource deployment and support frontline colleagues to deliver timely patient care.
• Monitor service performance against targets and escalate issues as needed.
• Identify staffing gaps and communicate with operational leaders for cover and continuity.
• Elevate risks relating to service delivery, patient safety, capacity or performance.

Description du poste

Integrated Care 24 Ltd is seeking a Care Co-Ordinator to support NHS 111, CAS and Out of Hours services within a fast-paced urgent care environment.

You will own an allocated service area, manage queues, coordinate resources and support frontline colleagues to ensure safe, timely patient care and service performance. The role requires flexibility across services and locations with a positive team approach.