24/7 Rail Systems Fault Coordinator

Aurizon; Rockhampton Regional; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Career development

Mentoring programs

Health insurance discounts

Parental leave

Super booster

Job summary

Aurizon is seeking a Fault Coordination Technician to monitor and manage the Operational Systems Network within Aurizon's Network Operations Centre (NOC), coordinating faults, repairs, and service restoration to minimise train delays and customer impact.

You will work shifts, hold mandatory electronics/ instrumentation qualifications, and be familiar with SAP for logging and scheduling work orders. Aurizon offers development opportunities, mentoring, and benefits.

Qualifications

• You must hold a Certificate III in Electronics and/or Telecommunications, or a Certificate IV in Instrumentation.
• Desirable: a Registered Cabling Licence (AMA) or willingness to obtain.
• Desirable: Electrical Trade Certificate or a Restricted Electrical Work Licence.

Responsibilities

• Continuously monitor the Operational Systems Network, identifying faults and investigating irregularities or issues.
• Provide proactive response and coordination to faults to minimise delays and customer impact.
• Ensure out of hours faults and customer enquiries are effectively managed.
• Coordinate testing of backup systems to minimise service interruption.
• Perform moves and changes to system configuration and preventative maintenance tasks as scheduled.
• Communicate clearly with stakeholders to ensure safe and reliable operation.

Skills

Fault detection

Telecommunications systems

Shift work

Stakeholder communication

Education

Cert III Electronics and/or Telecommunications

Cert IV Instrumentation

Electrical Trade Certificate or Restricted Electrical Work Licence

Tools

SAP

Job description

Aurizon is seeking a Fault Coordination Technician to monitor and manage the Operational Systems Network within Aurizon's Network Operations Centre (NOC), coordinating faults, repairs, and service restoration to minimise train delays and customer impact.

You will work shifts, hold mandatory electronics/ instrumentation qualifications, and be familiar with SAP for logging and scheduling work orders. Aurizon offers development opportunities, mentoring, and benefits.