Warehouse Specialist

Belimed; Lavamünd; On-site; EUR 32,000 - 43,000; Full time

Job summary

Belimed AG is seeking a Warehouse Specialist in Austria to support part identification, order processing and full repair/PM part planning. Daily tasks include receiving, shipping and maintaining accurate inventory while ensuring timely deliveries.

The role requires 3–5 years in parts or warehouse experience, strong ERP/SAP proficiency, and excellent customer communication. On-call duties including nights, weekends, and holidays may apply.

Qualifications

• High school diploma or equivalent.
• 3–5 years in parts department, warehouse or related customer service.
• Experience with ERP/SAP is required.
• Willing to be on-call including nights, weekends and holidays.
• Strong communication and analytical skills.
• Proficient in word processing, spreadsheets and databases.
• Excellent customer communication skills.
• Ability to interpret part diagrams and functions.

Responsibilities

• Assists internal and external customers with part orders.
• Manages customer expectations and commitments in a thoughtful manner.
• Provides timely and accurate part identification and proactive delivery times.
• Supports field personnel with inventory control.
• Communicates part issues quickly to Supply chain or management for resolution.
• Assists customers and Finance in the resolution of billing and payment matters.
• Notifies management of any issues, concerns, or customer satisfaction problems.
• Keeps current on part documentation and regularly studies part diagrams.
• Utilizes service systems to research part applications and updates them as changes happen.
• Receives, quality controls and ships parts out of the warehouse while maintaining inventory control

Skills

Customer service

Communication

Warehousing

Problem solving

Teamwork

Education

High school diploma

Tools

ERP/SAP

MS Office

Job description

Belimed AG is a leading supplier of medical and surgical instrument sterilization, disinfection, cleaning products and services. The company, with its headquarters in Zug (Switzerland), has offices in 9 countries around the world and is represented in over 80 countries thanks to a strong network of distributors. We look back on more than 50 years of history, continually evolving our technology‑driven portfolio of high quality products and services. As Engineers of confidence, we build trust and value for our customers, empowering them to advance medical care and protect the lives of patients and medical personnel.

How you will contribute

In this key role as Warehouse Specialist supports customers with part identification, part order processing and full repair / PM part planning. This individual plays a key role in Belimed Life Science ability to be an effective partner to our customers by providing top notch part planning and support. In this position receiving and shipping parts will be a daily task as well as keeping inventory in check.

• Assists internal and external customers with part orders.
• Manages customer expectations and commitments in a thoughtful manner.
• Provides timely and accurate part identification and proactive delivery times.
• Supports field personnel with inventory control.
• Communicates part issues quickly to Supply chain or management for resolution.
• Assists customers and Finance in the resolution of billing and payment matters.
• Notifies management of any issues, concerns, or customer satisfaction problems.
• Keeps current on part documentation and regularly studies part diagrams.
• Utilizes service systems to research part applications and updates them as changes happen.
• Receives, quality controls and ships parts out of the warehouse while maintaining inventory control

What you will need

• High school diploma/GED or equivalent
• 3 - 5 years part department / warehouse experience or part related customer service experience
• Experience with ERP/SAP required
• Must be creative, innovative, and flexible, with the ability to work in a matrix environment.Must be able to work on-call as business needs require including occasional nights, weekends and holidays.
• Proficient in the use of word processors, spreadsheets, communication software, database applications.
• Excellent Customer Communication skills (extensive phone work is required).
• Analytical/problem‑solving skills.
• Strong warehousing skills
• Proven abilities in the areas of:
• interpersonal relations
• ability to interpret part diagrams
• technical understanding of parts functions
• customer satisfaction skills

Why join our team

Use your professional expertise and help us to protect the lives of patients and medical personnel. Join our ambitious team and share our strong customer orientation and sense of urgency. We offer you varied work in a hands‑on, international environment with a strong, value‑based company culture and a fair, performance‑related compensation. Our culture of empowerment and accountability will give you easy access to key decision‑makers and enable you to make a real impact.

If you recognize yourself in this career proposition, we look forward to receiving your application documents (CV, certificates, letter of motivation). To ensure the transparency of the selection process, we will only be able to consider electronic applications (via our online system); applications via e‑mail or post will not be considered.

Join our winning team and take your career further.

In case of dossiers from employment agencies, the terms and conditions for the placement are negotiated individually in each case. General conditions are not accepted.