UX Researcher with German

Andersen Lab; Österreich; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Mentoring program

Adaptation and onboarding support

Access to learning platforms

Competitive salary and benefits

Job summary

Andersen is seeking a UX Researcher with German for a project focused on accessible, user-friendly interfaces built on the Nova Design System. You will contribute to a consistent digital experience across platforms by researching user needs and translating findings into design guidance.

The role emphasizes creating UI components, high-fidelity prototypes, style guides, and ongoing enhancements to keep the design system cohesive while supporting product development teams.

Qualifications

• 2+ years of UX research experience.
• Experience in HCI, design, or related fields.
• Bachelor's or Master's in HCI or Design.
• Certifications in UX Research/UX Design (e.g., Nielsen Norman Group).
• Training in qualitative and quantitative research methods.
• English and German at Upper-Intermediate+ level.

Responsibilities

• Prepare user research reports with insights, pain points, and opportunities.
• Analyze surveys and findings for trends and statistics.
• Create user personas defining archetypal users and needs.
• Prepare journey maps detailing end-to-end interactions and friction points.
• Develop service blueprints outlining touchpoints across frontstage and backstage.
• Prepare usability testing reports with metrics, issues, and recommendations.
• Develop research-backed design recommendations to support product development.

Skills

UX Research

HCI/Design

Qualitative & Quantitative

Persona & Journey Mapping

Education

Bachelor's/Master's in HCI or Design

Tools

UX Certification

Job description

Andersen is hiring a UX Researcher with German for a project focused on accessible, user-friendly interfaces and maintaining a consistent digital experience with the Nova Design System.

Our customer

is a large infrastructure organization focused on operating and enhancing complex, business-critical systems. The company invests in digital technologies, automation, and data-driven solutions to improve operational efficiency, reliability, and decision-making across large-scale processes. With a strong focus on innovation and continuous improvement, it develops scalable technology capabilities that support long-term organizational growth and evolving operational needs.

The project

is focused on designing and maintaining consistent, accessible, and user-friendly digital interfaces based on the Nova Design System. It includes creating UI components, high-fidelity prototypes, design specifications, and style guides, as well as continuously enhancing the design system to ensure a consistent user experience across platforms.

Responsibilities

• Preparing user research reports summarizing key insights, pain points, and opportunities.
• Analyzing surveys and findings, including response trends and statistical insights.
• Creating user personas that define archetypical users and their needs.
• Preparing user journey maps detailing end-to-end user interactions and friction points.
• Developing service blueprints outlining touchpoints between users, frontstage, and backstage processes.
• Preparing usability testing reports with performance metrics, identified issues, and improvement recommendations.
• Developing research-backed design recommendations to support product development.

Must-haves

• Experience in UX Research for 2+ years.
• Experience in Human-Computer Interaction (HCI), Design (according to skill levels in section 3), or related fields.
• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design).
• Certifications in UX Research, UX Design, Design Thinking, or Usability Testing (e.g., Nielsen Norman Group UX Certification, UX Research Academy).
• Training in qualitative and quantitative research methodologies,
• Level of English – from Upper-Intermediate and above.
• Level of German – from Upper-Intermediate+ and above.

Reasons why this job would be interesting to you

• Andersen cooperates with such companies as Siemens, Johnson & Johnson, AstraZeneca, BNP Paribas, Allianz, Ryanair, TUI, Verivox, Media Markt, etc..
• For the past four years, our company has been growing annually by 60–100%, and we constantly involve top-notch specialists in our team.
• Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth.
• The most important thing that we value in our employees is a commitment to continuous learning. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. In addition, for over 19 years, Andersen has assembled a huge knowledge base and established a robust resource management institution.
• We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
• We are a cool young team of like-minded people communicating informally.
• You'll have a stable and competitive salary and an extensive benefits package.
• At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.