Swiss-based Sales Operations & Systems Lead

Jobgether; Lavamünd; Remote; EUR 116.000 - 148.000; Vollzeit

Zusammenfassung

Jobgether is seeking a Sales Operations Manager to own the systems, data, tooling, and technical infrastructure that enable a high-performing sales organization to operate efficiently. You will configure platforms, troubleshoot deliverability issues, build routing logic, and improve integrations in a hands-on role.

You will work closely with sales leadership to turn commercial strategies into reliable systems and processes, ensuring accurate attribution, dashboards, and compliant communications

Qualifikationen

• 3+ years of experience in sales operations, revenue operations, or a technical operations role supporting an inside sales or call-centre environment.
• Comfort configuring phone systems, dialers, CRMs, and sales technology directly.
• Experience troubleshooting phone spam flagging, SMS blocking, deliverability problems.
• Strong focus on accuracy and trustworthy metrics in data, dashboards.

Aufgaben

• Own phone and text deliverability by monitoring spam-flag rates, maintaining healthy numbers, managing local presence and branded calling, and overseeing A2P 10DLC registration and related requirements.
• Troubleshoot call blocking, text delivery issues, number reputation, and other communication-channel problems with vendors when needed.
• Manage and configure sales systems and tooling, including dialers, power lists, CRM integrations, tracking systems, link structures, and UTM configurations.
• Build and maintain lead-routing and distribution workflows, including speed-to-lead rules, follow-up cadences, no-answer logic, and automated lead assignment.
• Own tracking and attribution across calls, links, subscriptions, and purchases, ensuring conversion, pickup, connection, and revenue data can be measured reliably.
• Maintain the underlying data and definitions behind sales dashboards, ensuring that pipeline reporting is accurate, consistent, and accessible to sales leadership.
• Build and maintain testing infrastructure that allows commercial teams to run structured experiments with clean setup, controlled variables, reliable measurement, and documented results.
• Implement technical compliance requirements across sales communication channels, including consent tracking, compliant opt-in flows, A2P registration, and subscription disclosures.
• Identify operational gaps proactively, investigate issues at their root cause, and continuously improve the reliability and effectiveness of the sales technology stack.
• Partner closely with sales leadership and other stakeholders to translate business requirements into practical systems, integrations, workflows, and reporting solutions.

Kenntnisse

Sales operations

CRM configuration

Deliverability troubleshooting

Data analysis

A2P 10DLC knowledge

SQL basics

APIs and integrations

Independent problem solving

Telecommunications knowledge

Stakeholder communication

Tools

Salesforce

HubSpot

GoHighLevel

Twilio

First Orion

Plivo

Customer.io

SalesMSG

Kixie

CallTools

Jobbeschreibung

Jobgether is seeking a Sales Operations Manager to own the systems, data, tooling, and technical infrastructure that enable a high-performing sales organization to operate efficiently. You will configure platforms, troubleshoot deliverability issues, build routing logic, and improve integrations in a hands-on role.

You will work closely with sales leadership to turn commercial strategies into reliable systems and processes, ensuring accurate attribution, dashboards, and compliant communications