Supervisor / Team Leader

at; Österreich; Vor Ort; EUR 35 000 - 50 000; Vollzeit

Zusammenfassung

Gasworks Medical Practice is offering a full-time position for a Supervisor / Senior Medical Receptionist. This role involves leading the front-desk team for an initial 6-month period, with the opportunity to cover the Practice Manager during a maternity leave. Candidates should have at least 3 years of relevant experience in a medical environment, strong leadership and communication skills, and the ability to work in a supportive, patient-focused practice.

Leistungen

Support and mentorship in leadership

Collaborative work culture

Immediate start preferred

Qualifikationen

• Minimum 3 years’ experience in a medical receptionist or similar role.
• Strong commitment to patient confidentiality and professional conduct.
• Familiarity with diverse communities such as adolescents, aged care, LGBTQ+, migrants/refugees, Aboriginal & Torres Strait Islander patients.

Aufgaben

• Lead the front-desk team in a fast-paced healthcare environment.
• Ensure smooth, high-quality care for patients.
• Support the team and play a key role in patient interactions.

Kenntnisse

Strong communication skills

Customer service skills

Organisational abilities

Multitasking abilities

Leadership experience

Knowledge of Best Practice software

Understanding of Medicare

Experience triaging patients

Ausbildung

CPR certificate

Tools

MS Word

MS Excel

Jobbeschreibung

Are you an experienced Medical Receptionist ready to step up? Or a Practice Manager seeking a fresh opportunity in a warm, supportive environment?


Gasworks Medical Practice is looking for a full-time Supervisor / Senior Medical Receptionist to lead our front-desk team for an initial 6-month period — with the opportunity to step up and cover our Practice Manager during an 8 to 12 month maternity leave.

This is a unique opportunity for someone who thrives in the fast pace of front-desk healthcare while stepping into a hands-on leadership role within a well-established, inclusive medical practice. You’ll play a key part in supporting the team and ensuring smooth, high-quality care for our patients.

We’re a friendly and inclusive practice of doctors, nurses, and admin professionals committed to delivering excellent patient care. If you're confident, compassionate, and ready to take the next step in your career, we’d love to hear from you.

What We Offer:

A leadership opportunity with support and mentorship

A collaborative, respectful, and patient-focused work culture

Immediate start preferred – but we’re happy to wait for the right person

You'll thrive in this role if you:

Bring a warm, professional, and empathetic presence to every interaction

Are proactive, solutions-focused, and calm under pressure

Enjoy contributing to a team where everyone feels valued and respected

What You’ll Bring:

Minimum 3 years’ experience in a medical receptionist or similar role

Strong communication and customer service skills

Excellent organisational and multitasking abilities

Confidence with decision-making and prioritisation

Leadership experience or a strong desire to learn and grow into a leadership role

A commitment to patient confidentiality and professional conduct

Previous team leadership or management experience in a medical practice setting

Knowledge of Best Practice software

Well-developed understanding of Medicare, DVA, WorkCover, and private billing

CPR certificate

Experience triaging patients

Familiarity working with diverse communities such as adolescents, aged care, LGBTQ+, migrants/refugees, Aboriginal & Torres Strait Islander patients

Basic proficiency with MS Word and Excel

If you're ready to take the next step in your career and become a valued leader in a kind, caring, and supportive practice, we’d love to hear from you!

Apply now with your resume and a cover letter outlining your suitability for the position. Only shortlisted candidates will be contacted.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia? Which of the following Microsoft Office products are you experienced with? How many years of people management experience do you have? Do you have experience in administration? Do you have customer service experience? How much notice are you required to give your current employer?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.