Store Advisor, Landquart Fashion Outlet

ON.com LLC; Schweiz; Hybrid; EUR 38.000 - 51.000; Vollzeit

Zusammenfassung

On is seeking a Store Advisor for Landquart Fashion Outlet on a 6-month fixed-term contract. You will guide customers through their shopping journey, manage stock, and execute visual merchandising to support brand standards.

You should have 1+ years in retail or customer service, fluent English with conversational German, and a readiness to work weekends and holidays as needed. Join a collaborative team focused on delivering exceptional service.

Qualifikationen

• 1+ years of retail or customer service experience.
• Fluent in English; conversational German.
• Willingness to work weekends, evenings, and holidays as needed.
• Strong communication and organizational skills.

Aufgaben

• Respond to customer inquiries and resolve issues to ensure a positive shopping experience.
• Assist with unpacking, back-stocking, and organizing deliveries to manage inventory.
• Maintain a clean, organized, and safe store environment following H&S standards.
• Restock shelves, update displays, and manage product flow daily.
• Contribute ideas for in-store events and community engagement to boost interaction.

Kenntnisse

Customer service

Sales

Jobbeschreibung

Store Advisor, Landquart Fashion Outlet (6-Month Fixed-Term Contract)

As a Store Advisor in our upcoming pop-up store, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us on a 6-month fixed-term to make a significant impact, advance your career, and help shape the future of our retail environment.

Your Mission

• Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience.
• Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed.
• Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
• Support daily operational tasks such as restocking shelves, updating displays, and managing product flow.
• Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence.

Embrace Company Values

The Team Spirit: Foster a collaborative and positive team environment.

The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.

The Explorer Spirit: Embrace new ideas and initiatives to drive store success.

The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.

Your story

• You have 1+ years of relevant experience in retail or customer service, with background in premium, luxury or sports and outlet environment being a plus.
• You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
• You possess organizational skills and attention to detail
• Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.
• Ability to work weekends, evenings and holidays as needed.
• You are fluent in English and have a conversational level of German.

About the Team

In this role, you will be part of a dynamic and passionate team dedicated to driving store success. You will work closely with fellow advisors to ensure our retail environment is welcoming, efficient, and aligned with our brand values. Your role will be instrumental in fostering a positive, team-oriented culture. Join our team and contribute to a supportive and innovative retail community.

Everyone's very proud to work here. Everyone wants to grow in the company and we always treat each other the way we want to treat our customers. We do everything we can to make sure that we spread that passion. When a customer comes in, we're working to build that relationship right away.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

We want to set everyone up for success, so here's the lowdown on how we hire. Our process is a two-way street - bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine - it creates that 'Wow' moment.