Slovak Gaming Support Agent - Relocation to Greece

Next Job Abroad; Österreich; On-site; EUR 16,740 - 19,530; Full time

Benefits offered by this job

Fully paid relocation package

Professional growth & development opportunities

Health care benefits

Referral Program

Free Greek language courses

Competitive performance bonuses

Job summary

Next Job Abroad is seeking a Slovakian Speaking Customer Support Agent to join our team in Greece. This role offers the chance to assist Slovakian-speaking customers, guiding them through our platform while ensuring high satisfaction standards.

The position includes a competitive salary range of €1500 to €1750, fully paid relocation, and numerous benefits such as health care and professional development opportunities.

Qualifications

• Fluent in Slovakian and proficient in English; additional languages are advantageous.
• Previous experience in customer support or a related role is a plus.
• Strong communication skills with an emphasis on providing excellent customer service.
• Ability to work in a fast-paced environment while maintaining professionalism.
• Familiarity with CRM systems and customer support software is preferred.
• Willingness to relocate to Greece and embrace a new vibrant culture.
• An interest in gaming and knowledge of the iGaming industry is a desirable bonus.

Responsibilities

• Deliver exceptional customer service via live chat, email, and phone to our Slovakian-speaking clientele.
• Respond promptly to customer inquiries, resolve issues, and handle complaints with professionalism.
• Guide customers through our platform, providing assistance and enhancing their overall experience.
• Collaborate with your team to achieve service level agreements and maintain quality standards.
• Document customer interactions accurately in the support system to ensure consistent service.
• Participate in training sessions to continuously improve your knowledge of our products and services.

Skills

Fluent in Slovakian

Proficient in English

Strong communication skills

Experience in customer support

Tools

CRM systems

Job description

Next Job Abroad is seeking a Slovakian Speaking Customer Support Agent to join our team in Greece. This role offers the chance to assist Slovakian-speaking customers, guiding them through our platform while ensuring high satisfaction standards.

The position includes a competitive salary range of €1500 to €1750, fully paid relocation, and numerous benefits such as health care and professional development opportunities.