Shop Specialist (m/f/d) / Fixed-Term Contract

JobsinAustria; Wien; Vor Ort; EUR 12.000 - 16.000; Teilzeit

Benefits dieser Stelle

Meal subsidy

Public transport ticket

Product discount

MyClubs membership

Zusammenfassung

paper republic in Vienna is seeking a Shop Specialist (m/f/d, 24h/week) to advise customers, support daily shop operations and represent our premium brand. The role emphasizes upselling, brand‑guided merchandise presentation, and building lasting customer relationships.

You may sometimes film behind‑the‑scenes moments for marketing. Fluent English and basic German are expected, with retail experience a plus.

Qualifikationen

• Fluency in English and basic German skills are required.
• Interest in journaling is a plus.
• Experience in retail or customer service is a plus.
• Content creation experience is preferred.

Aufgaben

• Create a memorable customer experience through guidance and service.
• Drive sales with targeted upselling and teamwork to meet store goals.
• Ensure merchandise is presented according to brand guidelines.
• Build strong customer relationships and promote brand loyalty.
• Collaborate with marketing, filming behind‑the‑scenes moments for content.

Kenntnisse

Customer experience

Upselling

Brand storytelling

Content creation

English fluent

German basics

Retail experience

Jobbeschreibung

Fixed-Term Contract (till January 31st, 2027)

Who we are

paper republic is one of the world’s fastest growing brand of premium notebooks and leather accessories. We design, produce, and ship our notebooks directly to 300.000 customers worldwide through our own ecommerce website. We are a dynamic international team of over 135 people with more than 30 nationalities who like to develop and implement ideas together. Based in the heart of the 9th district in Vienna, paper republic HQ spread over 1000sqm, bringing together production, warehouse, office and shop in the first district, making it a unique, fun, and beautiful place to work.

We are looking for a Shop Specialist (m/f/d, 24h/week) in the heart of Vienna who is passionate about premium brands and creating positive customer experiences. You will advise customers, support our daily shop operations, and represent our brand. This is a fixed-term position until the end of January, with the possibility of extension into a permanent position.

Your Responsibilities

• You’ll create a memorable customer experience through your guidance and service
• You’ll drive sales success with targeted upselling and teamwork to meet store goals
• You’ll ensure merchandise is presented according to brand guidelines
• You’ll build strong customer relationships and brand loyalty and promote brand loyalty with premium in-store experience
• You’ll collaborate with our marketing team by occasionally taking on the task of filming exciting behind-the-scenes moments or customer stories and providing the footage to the marketing team
• You’ll support the café team in the shop whenever needed and possible

Your Profile

• The 24-hour position is for two fixed days and one additional day in a week
• You have a passion for customer experience & personalized services, brand storytelling, and community-building.
• Having an interest in journaling is a plus
• Having basic retail or customer service experience is a plus
• You ideally have experience in Content Creation
• You are fluent in English and possess basic German language skills; other languages are a plus

We offer

• A fulfilling role in a young, innovative and international team
• Integration into a dynamic, fast-growing company, where every day brings new opportunities and challenges
• Unique paper republic workspaces in the heart of Vienna, shared with our manufacturing, design and retail teams
• Happiness events, summer parties, after-work events, brunches and outings
• Employee benefits (meal subsidy of up to 90€/month, public transportation ticket, myClubs membership at a reduced rate, 50% discount on all our products, and much more!)
• A gross salary of € 1.240,- for a 24h/week, with adjustments based on education and further experience.