(Senior) Technical Writer (m/f/x)

dynaTrace software GmbH; Linz, Wien; Vor Ort; EUR 44 000 - 55 000; Vollzeit

Zusammenfassung

Dynatrace is seeking a Technical Writer to own documentation for product areas. The role involves creating clear product explanations, mentoring fellow writers, and collaborating with development teams. Candidates should have a technical or linguistic degree with 3+ years of experience in technical communication, and a superb command of English. A competitive salary of €44,500 gross annually is offered, with room for higher salaries based on qualifications.

Leistungen

Tailor-made career development program

Innovative and collaborative environment

Work with the latest technologies

Qualifikationen

• 3+ years of experience in technical communication.
• Ability to learn quickly and drive to learn constantly.
• Excellent written and verbal communication skills.

Aufgaben

• Create clear, concise product documentation for users.
• Serve as an editor for fellow technical writers.
• Mentor and provide guidance to documentation contributors.

Kenntnisse

Technical Communication

Writing

Clear Communication

Technical Knowledge

Ausbildung

Technical Degree

Linguistic Degree

Tools

Markdown

Git

Jira

PowerShell

Jobbeschreibung

Your role at Dynatrace

Dynatrace Documentation is a critical asset in driving user adoption of our unified observability, security, and business platform, providing navigation through the multi-faceted functionality Dynatrace offers and helping users extract the most value out of Dynatrace. Our team develops the Documentation and enables other Dynatracers to contribute to it.

As a Technical Writer, you’ll own documentation for a product area and work closely with development teams to deliver the documentation for them.

• You’ll create concise, clear, and accurate product explanations that can be easily grasped by non-technical users.
• Serve as aneditorfor fellow technical writers and documentation contributors.
• Be thefirst adopterof Dynatrace.
• Use your technical knowledge to navigatecomplex use casesand document them in aneasy-to-consumeway.
• Be auser advocate, connecting the perspectives of developers and users together.
• Provideguidance for documentation contributorsto enable them to work autonomously.
• Share your knowledge and expertise andmentorfellow technical writers.
• Work in thedocs-as-codeprocess using amarkdown-basedstatic site, VSCode, and Git.
• Work within a truly global R&D team, including software engineers, product managers, and designers, with offices in Austria, Poland, Spain, Estonia, Israel, and the US.

What will help you succeed

• Atechnical degreepaired with writing experience in writing OR alinguistic degreepaired with technology-related experience.
• 3+ years of experiencein technical communication, with a focus on creating userdocumentation for software.
• Superb level of English.
• Ability to produce clear, precise, and conversational copy for the web.
• Ability tolearn quicklyand drive to learn constantly.
• Ability to understand both developers and users of software.
• Excellent written and verbalcommunication skills.
• Experience in anagile software developmentenvironment.
• Proficiency in Markdown, Git, Jira, and PowerShell.

The following technical proficiencies will benefit you:

• Knowledge of any programming language and experience in using it.
• Knowledge of any query language and experience in using it.

Adding a portfolioof your writing examples will benefit your application.

Why you will love being a Dynatracer

• Aone-product software companycreating real value for the largest enterprises and millions of end customers globally, striving fora world where software works perfectly.
• Working with thelatest technologiesand at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, andpushes boundaries.
• An environment that fosters innovation, enables creative collaboration, andallows you to grow.
• A globally unique andtailor-made career development programrecognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• Atruly international mindsetwith Dynatracers from different countries & cultures all over the world, andEnglish as the corporate languagethat connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation Data

Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 44,500 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience.