Senior SAP Consultant Customer Service (m/f/d)

SRB Consulting Team GmbH; Wien; Hybrid; EUR 72,000 - 88,000; Full time

Benefits offered by this job

Flexible Work Design

Individual Development

Performance-Based Compensation

Strong Corporate Culture

More than a workplace

Projects with Substance

Job summary

SRB Consulting Team GmbH is seeking a Senior SAP Consultant in Customer Service to advise renowned Austrian clients and implement SAP CS solutions across S/4-Service and FSM modules. You will align technical capabilities with business needs, own your domain, and mentor junior colleagues.

The role offers flexible home/office work, immediate start, and a from-EUR-80,000 gross annual compensation with potential overpayment based on qualifications.

Qualifications

• Senior SAP Consultant with focus on Customer Service.
• Ability to align technical SAP solutions with business requirements.
• Willingness to mentor junior colleagues.

Responsibilities

• Advise clients on SAP CS solutions and implement SAP CS, S/4-Service or FSM modules.
• Analyze business processes and identify optimisation opportunities in SAP environments.
• Lead area responsibilities from requirements to go-live and support team development.

Skills

SAP

Customer Service

Business Processes

S4-Service

Tools

CS module

FSM

Job description

You advise renowned Austrian companies in SAP Customer Service and design processes that truly make a difference. From EUR 80,000 annual gross, with overpayment depending on qualifications.

Location

Working model

Home office, office or at the client, flexible

from EUR 80,000 annual gross, overpayment based on qualifications

Department

Customer Service (CS / S4-Service / FSM)

Start

immediately

Your role at SRB

As a Senior SAP Consultant in Customer Service, you are both an advisor and a sparring partner for our clients. You align technical solutions with business requirements, take responsibility for your area, and share your knowledge with younger colleagues.

With us, you work in flat hierarchies, with short decision-making paths and on an equal footing, even with our owners, who are also involved in projects.

What to expect from us

SAP Consulting & Implementation

You advise our clients and implement SAP solutions in Customer Service, for example with the modules CS, S/4-Service or FSM.

Process Analysis & Optimisation

You analyse complex business processes, identify optimisation potentials, and develop tailored SAP solutions with real added value.

Subproject Responsibility

You are responsible for your area from requirements analysis to go-live and work closely with the project team and clients.

You support junior consultants, share your expertise, and actively drive team development.

What we offer

Flexible Work Design

Whether home office, office or occasionally at the client's site: you work where you are most productive.

Individual Development

With a personal development plan and targeted training, we support you professionally and personally.

Performance-Based Compensation

A fair, performance-related remuneration, supplemented by a transparent bonus model.

Strong Corporate Culture

Respectful interaction, support within the team, and joy in shared achievements mean more to us than just words.

More than a workplace

Flexible working hours, job ticket, job bike, meal allowance, as well as free drinks and snacks.

Projects with Substance

Renowned clients from industry, trade, and research, where you truly change processes rather than just documenting them.