Senior Policy Officer / Policy Specialist

at; Österreich; Vor Ort; EUR 106 000 - 120 000; Vollzeit

Zusammenfassung

A prominent Aboriginal Community-Controlled organisation seeks a Senior Policy Officer/Specialist to enhance their policy, quality, and compliance frameworks. This pivotal role involves leading strategic initiatives to ensure excellence in service delivery while mentoring staff and contributing to an inclusive, culturally safe environment. Competitive salary and generous leave benefits, offering a chance to work within a dynamic team focused on making meaningful change.

Leistungen

Attractive salary packaging options

Generous leave benefits

Professional development opportunities

Inclusive, values-driven team culture

Employee Assistance Program

Qualifikationen

• Experience in policy development, compliance, and WHS in community services.
• Understanding of accreditation standards like ASES.
• Strong communication and leadership skills.

Aufgaben

• Lead policy development and quality assurance functions.
• Ensure compliance with regulatory requirements.
• Supervise a policy officer and support senior leaders.

Kenntnisse

Policy Development

Compliance

WHS (Work Health and Safety)

Quality Assurance

Mentoring

Ausbildung

Relevant qualifications in policy or social services

Jobbeschreibung

Senior Policy Officer / Policy Specialist

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KWY is a leading Aboriginal Community-Controlled organisation in South Australia, committed to Creating a Space for Change for Aboriginal families and communities.

Since 2011, KWY has worked to break the cycle of domestic violence, promote safety for women and children, and reduce Aboriginal children in the child protection system through a specialised suite of programs focused on empowering families through culturally grounded support and healing.

Supporting over 1,800 families annually and growing, KWY offers a dynamic and values-driven work environment where your contributions make a real impact. Join our inclusive, collaborative team and help drive meaningful change.

About the position:

We are seeking a strategic and experienced Senior Policy Officer/Specialist to lead KWY’s policy, quality, WHS and compliance functions. This role is pivotal in overseeing the development, implementation, and review of organisational policies and quality frameworks to ensure excellence in service delivery, legislative compliance, and ongoing accreditation (including ASES). Full time or part time hours (negotiable).

The Senior Policy Officer/Specialist provides leadership and high-level advice on quality assurance, risk, WHS, and compliance matters, and supports organisational capability through robust policy development, knowledge management, and continuous improvement processes. A key component of the role is the supervision and mentoring of a Policy Officer in the Team.

You will work closely with the Executive and Senior Management Teams to ensure that KWY’s practice frameworks, internal systems, and strategic positioning are informed by strong policy foundations, research, and evidence base grounded in Aboriginal-led practice and trauma-informed care.

Key Responsibilities:

• Lead the development, implementation and review of policies and procedures across KWY, aligned with strategic priorities and compliance obligations.
• Oversee the organisation’s accreditation and licensing obligations (e.g. ASES), ensuring standards are maintained and exceeded.
• Lead the development and management of WHS systems, policies and processes.
• Ensure compliance with regulatory and funding body requirements through effective monitoring, reporting and continuous improvement systems.
• Develop and embed policy development and review cycles, including templates, communication plans, and consultation processes.
• Provide high-level advice and support to senior leaders on policy and compliance matters.
• Monitor legislative and sector changes to ensure currency and responsiveness of policy and practice.
• Lead and contribute to strategic projects, including advocacy papers, policy submissions, and research-informed initiatives.
• Build staff capability in quality and compliance through training, coaching, and accessible resources.
• Foster a culture of accountability, quality, and evidence-based practice throughout KWY.

About you:

We are seeking motivated and experienced person with a strong background in policy development, compliance, WHS and quality assurance within community or social services. You will have a proven ability to lead and deliver strategic policy frameworks that support high-quality, culturally safe, and trauma-informed services—particularly in the context of Aboriginal families and communities.

You will bring expertise in navigating accreditation standards such as ASES, and a sound understanding of legislative and regulatory environments relevant to service delivery. You will also be confident in mentoring and supervising staff, managing complex workloads, and working collaboratively across teams to drive continuous improvement.

Your strategic mindset, excellent communication skills, and deep understanding of the policy cycle will be matched by a commitment to equity, cultural safety, and meaningful engagement with Aboriginal people and communities.

What we offer:

• Competitive salary: $106,389 - $119,871 (range dependent on experience and qualifications). Classification under the SCHADS Award.
• Salary Packaging: Attractive salary packaging options, including meal entertainment benefits, novated leasing, and more up (package u to $15,900 per FBT year)
• Generous leave benefits: Additional 7 days of gifted leave on top of the 4 weeks annual leave (gifted leave conditions apply)
• Professional development: Growing organisation with great career opportunities and ongoing training and career growth
• Inclusive culture: Join a friendly, values-driven team passionate about supporting the community
• Employee Assistance Program: Support for your wellbeing

Job requirements:

• You must hold a current South Australian Driver's Licenseor a license which permits you to drive in South Australia.
• Successful candidates will be required to clear and maintain probity checks including National Criminal History Record Check (Police Clearance), Working with Vulnerable People Check and Working with Children Check (applicants need to hold a current WWCC to apply).

About applying:

• Please submit your application via Seek, including a cover letter addressing the essential and desirable criteria outlined in the job description.
• Visit our website www.kwy.org.au/vacant-positions to download the full job description.
• Applications close once position is filled.
• Start date: As soon as possible

Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

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