Senior Medical Receptionist/Practice Manager

at; Österreich; Vor Ort; AUD 70 000 - 80 000; Vollzeit

Zusammenfassung

A leading healthcare clinic in the Western Suburbs of Perth is seeking a Senior Medical Receptionist/Practice Manager with over 10 years of experience. The role involves providing exceptional patient care, managing clinic operations, and utilizing advanced medical software. Join a supportive team dedicated to holistic patient care with flexible work options and opportunities for growth.

Leistungen

Flexible remuneration

Onsite parking

Supportive team environment

Flexible work week options

Opportunities for growth

Qualifikationen

• 10+ years of experience in a medical reception or practice management role.
• Advanced user of Best Practice and HotDoc software.
• Strong financial skills in reporting and reconciliation.

Aufgaben

• First point of contact for patients, ensuring a welcoming environment.
• Manage appointment schedules and patient queries efficiently.
• Handle practice management roles like reporting and conflict resolution.

Kenntnisse

Empathy

Attention to detail

Communication

IT skills

Financial skills

Tools

Best Practice

HotDoc

Office 365

Jobbeschreibung

Senior Medical Receptionist/Practice Manager

$70,000 – $80,000 per year + annual bonus

Job Advertisement: Senior Medical Receptionist/Practice Manager

Location: Western Suburbs, Perth
Practice Type: General Practice, Cosmetic, Integrative Medicine
Parking: On-site parking provided

We are seeking a Perth-based Senior Medical Receptionist/Practice Manager with 10+ years of experience to join our clinic in a standalone building. Our practice focuses on functional and integrative medicine, with a strong foundation in general practice, cosmetic treatments, and other valued patient offerings.

Key Responsibilities:

1. Be the first point of contact for patients, providing a welcoming and professional environment.
2. Provide exceptional care with a highly empathetic and engaging approach to patients.
3. Demonstrate meticulous attention to detail, ensuring accurate patient interactions and efficient clinic operations.
4. Support doctors with the accurate and timely management of appointment schedules.
5. Handle patient queries efficiently and effectively.
6. Operate “Best Practice” software, including all functions related to Medicare payments and software-driven Medicare functionality.
7. Ensure efficient use of payment systems like Tyro and other medical technology platforms, such as HotDoc, Health Engine, etc.
8. Interact effectively with support services such as medical supplies providers, IT consultants, utilities providers, maintenance contractors, and ensure all allied health provider communication channels with the clinic are established and operating effectively.
9. Take accountability for practice management roles such as reporting, reconciliations, conflict resolution, and complex problem solving.
10. Maintain high competency with all aspects of Best Practice and HotDoc software as an advanced user.
11. Manage multiple tasks and prioritize effectively in a fast-paced environment.
12. Possess strong IT skills and understanding of Office 365 and medical technology platforms.
13. Have competent financial skills in reporting, reconciliation, and analysis.
14. Exhibit excellent communication and interpersonal skills, demonstrating empathy and professionalism.
15. Maintain a proactive approach to continuous learning and development, aiming to improve clinic operations.
16. Show initiative in providing solutions rather than just highlighting challenges.

What We Offer:

1. Flexible remuneration, including an annual performance incentive and remuneration program over base salary, negotiable.
2. Onsite parking.
3. A supportive and caring team of healthcare professionals.
4. Flexible work week options, 4 or 5 days per week.
5. Opportunities for growth in practice management and new challenges.

If you're passionate about providing excellent patient care, streamlining doctors’ days, and working in a dynamic environment, we'd love to hear from you!

Apply today and join our team dedicated to holistic and integrated patient care.