Sales Excellence Manager (m/f/d)

HOERBIGER Automatisierungstechnik Holding GmbH; Wien; Hybrid; EUR 60 000 - 90 000; Vollzeit

Zusammenfassung

A leading global company is seeking a Sales Excellence Manager to enhance sales effectiveness and optimize processes. This role involves ensuring customer satisfaction through training, best practices, and cross-functional collaboration. The ideal candidate has a background in business or economics and expertise in sales operations, CRM systems, and analytics.

Qualifikationen

• Fluent in German and English (spoken and written).
• Strong analytical and process mindset.
• Several years of experience in sales or sales operations.

Aufgaben

• Optimize and standardize sales processes across the organization.
• Develop and implement best practices for sales strategies.
• Enhance CRM usage to maximize sales insights.

Kenntnisse

Analytical skills

Sales operations expertise

Communication

Relationship-building

Negotiation

Ausbildung

Degree in business administration or economics

Tools

Salesforce

MS Office Suite

Jobbeschreibung

As Sales Excellence Manager you will be responsible to enhance sales effectiveness, optimize sales process, embed a performance culture and accelerate growth through best-in-class sales tools, methodologies and training. This role will cover multiple market segments and business units, while being hosted in the service team. Your objective is to increase effectiveness of our sales and customer service organization, ensuring time is spend on customer value added activities, like customer face time. The goal is to increase internal and external customer satisfaction.

How you will make a difference

• Optimize and standardize sales processes:Drive efficiency through analysis, optimization, and harmonization of sales processes and methodologies across the Compression business.
• Develop and implement best practices:Introduce proven sales strategies and ensure their rollout across all teams to elevate performance.
• Enhance CRM usage:Support and improve the effective use of CRM systems (e.g., Salesforce) to maximize sales insights and tracking.
• Enable sales team development:Design and deliver training programs, workshops, and competency models to develop sales capabilities.
• Define and track performance metrics:Establish and monitor KPIs and sales targets to support data-driven improvements and accountability.
• Foster cross-functional collaboration:Work with Marketing, Product Management, Finance, and Customer Service to align processes and improve lead/opportunity management and customer experience.
• Lead change initiatives:Support change management in sales and identify tools and technologies that drive future sales support.

What you should be good at

• Business or economics background:Completed degree in business administration, economics, or a related field.
• Sales operations expertise: Several years of experience in sales, sales operations, or sales excellence roles, ideally with project management know-how.
• CRM and analytics skills: Proficiency in Salesforce and other sales analysis tools, plus a solid command of MS Office Suite.
• Strong analytical and process mindset: Ability to analyze, structure, and improve complex sales processes.
• Excellent communication and change leadership: Capable of supporting change and engaging cross-functional teams effectively.
• Language proficiency: Fluent in both German and English (spoken and written).
• Interpersonal effectiveness: Strong relationship-building, negotiation, and collaboration skills in dynamic environments.

What you can look forward to

Who we are

Join our global team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values — Pioneering Spirit, Courage, Fairness, and Closeness — we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you’ll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. #YouMakeADifference