Sachbearbeiter Accident Management (W/M/D)

Ayvens S.A; Wien; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

Ayvens S.A., un leader dans la mobilité durable, recherche un acteur de contact pour ses clients et partenaires en Suisse. Vous serez responsable de la gestion des documents de réclamation et de l'assistance technique. Un bon niveau d'allemand et d'anglais, ainsi qu'une approche structurée sont indispensables. Nous offrons un salaire minimum de 2450€ brut mensuel, avec une possibilité de compensation supérieure selon les qualifications.

Qualifikationen

• Vous êtes un débutant ou avez déjà acquis de l'expérience professionnelle.
• Connaissances des services techniques et des documents de réclamation.

Aufgaben

• Premier point de contact pour clients et partenaires en Suisse.
• Vérification des documents de réclamation et estimation des coûts.
• Contrôle des factures et gestion des pannes.

Kenntnisse

Allemagne

Anglais

Compétences informatiques

Travail en équipe

Approche structurée

Ausbildung

Apprentissage dans l'industrie automobile ou de l'assurance

Jobbeschreibung

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

You are the first point of contact for our customers and partners in Switzerland.
You review and check claims documents and act as an interface to our insurance partners.
You check and review cost estimates for technical services (service/maintenance, tires).
You handle breakdowns in cooperation with our assistance partners and ensure the mobility of our customers.
You take care of invoice control and booking.
You are our internal point of contact for questions relating to claims processing.

Your profile

You have completed an apprenticeship (knowledge of the automotive/insurance industry is an advantage).
You are a career starter or have already gained some work experience.

- You have very good German and English skills in writing and speaking.
You have good IT skills (especially MS Excel, MS Word, MS Outlook).
You work in a structured, solution-oriented manner & are a team player.

For this position, we offer a minimum salary of €2,450 gross per month, depending on qualifications and professional experience, with willingness to overpay.

Why Ayvens?

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services, and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment, and collaboration. We aim to foster an organization that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large-scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.