Retail Assistant Store Manager — Lead Service & Sales

Crocs, Inc.; Walserfeld; On-site; EUR 32,000 - 42,000; Full time

Job summary

Crocs, Inc. is seeking an Assistant Store Manager (m/w/d) to lead daily store operations, open/close procedures, and drive sales while delivering world-class service to consumers. You will educate team members on product and promotions and work with cross-functional partners to achieve goals.

You will manage team performance, delegate tasks, and ensure a positive shopping experience. Flexibility for nights, weekends and holidays is required, with opportunities for growth within the organization.

Qualifications

• 2–3 years of total retail experience.
• Previous store leadership experience preferred.
• Proficiency in English and local language.

Responsibilities

• Deliver outstanding service to customers using Crocs service standards.
• Build relationships with customers, team members and the community.
• Lead the store to meet and exceed sales and service metrics.
• Coordinate, delegate, prioritize and meet store deadlines.
• Foster a collaborative, engaging team environment.
• Assist in departments such as product knowledge, visuals and stock.
• Support daily retail operations: POS, stock replenishment, pricing, markdowns.
• Adhere to asset protection, shrink, and compliance policies.

Skills

Leadership

Customer service

English fluency

Retail operations

MS Office

POS systems

Job description

Crocs, Inc. is seeking an Assistant Store Manager (m/w/d) to lead daily store operations, open/close procedures, and drive sales while delivering world-class service to consumers. You will educate team members on product and promotions and work with cross-functional partners to achieve goals.

You will manage team performance, delegate tasks, and ensure a positive shopping experience. Flexibility for nights, weekends and holidays is required, with opportunities for growth within the organization.