Remote Relocation Coach - Global Mobility Expert

PerchPeek; Schweiz; Vor Ort; EUR 22.320 - 35.712; Vollzeit

Zusammenfassung

PerchPeek is seeking a Flexible Relocation Coach to support our global mobility customers. This fully remote role focuses on assisting relocators across multiple markets and time zones, coordinating with third‑party providers, and delivering excellent customer experiences.

You’ll work with a network of consultants, learn PerchPeek processes, and gain training on our relocation ecosystem. Prior relocation experience isn’t required, as we provide comprehensive training and ongoing development.

Qualifikationen

• You must be available to work during GMT/CET business hours.
• The role requires fluency in verbal and written English.
• Bonus if you have lived or relocated within the UK or Europe before.
• No prior relocation experience is required, as training is provided.
• Helpful languages: French / Italian / Spanish / German / Portuguese / MENA region knowledge.

Aufgaben

• Building trusted relationships with relocators as their main contact throughout relocation.
• Communicating with relocators via app and calls to understand needs and provide guidance.
• Handling complex relocator inquiries and escalations to ensure best outcomes.
• Providing expertise on relocation journeys and destination country life.
• Assisting relocators in understanding company relocation policy and allowances.
• Coordinating additional relocation services within PerchPeek’s supply chain.
• Maintaining data accuracy for analysis, reporting, and insights.
• Supporting rollout of process improvements and new tools.
• Delegating tasks to third‑party consultants while ensuring SLAs.

Kenntnisse

Fluent English

Jobbeschreibung

PerchPeek is seeking a Flexible Relocation Coach to support our global mobility customers. This fully remote role focuses on assisting relocators across multiple markets and time zones, coordinating with third‑party providers, and delivering excellent customer experiences.

You’ll work with a network of consultants, learn PerchPeek processes, and gain training on our relocation ecosystem. Prior relocation experience isn’t required, as we provide comprehensive training and ongoing development.