Remote Content Moderation Team Lead

Jobgether; Lavamünd; Vor Ort; EUR 6.900 - 12.000; Vollzeit

Benefits dieser Stelle

Remote work

Bonus system

Paid vacation

Paid sick leave

Professional development

Wellness program

Global exposure

Collaborative team

Leadership development

Zusammenfassung

Jobgether is seeking a Team Lead of Content Moderators to oversee daily moderation operations for a remote, international team. The role emphasizes high standards of accuracy, productivity, and policy compliance, with guidance on complex cases and performance monitoring.

The position requires 2–4 years of leadership in trust and safety, strong judgment, and the ability to work in a fast-paced remote setting while coordinating with senior stakeholders.

Qualifikationen

• 2–4 years of leadership experience in compliance, regulatory affairs, policy, content moderation, trust and safety, or a closely related field.
• Strong integrity, professionalism, and sound judgment when handling sensitive, high-risk content.
• Ability to interpret, apply, and explain platform policies consistently across different moderation scenarios.
• Experience monitoring and analyzing moderation or operational data, identifying trends and performance gaps.
• Strong written and verbal English communication skills.

Aufgaben

• Supervise daily content moderation operations and ensure accuracy, productivity, quality, and compliance.
• Provide guidance on complex or sensitive moderation cases.
• Monitor team performance using moderation metrics and provide feedback.
• Assist with scheduling and workflow management for balanced workloads.
• Support onboarding and training for new team members.
• Collaborate with senior leads to identify trends and policy gaps.
• Conduct regular content audits and quality reviews to improve consistency.
• Serve as escalation point for complex moderation issues and recommendations.
• Reinforce trust and safety standards for sensitive content including 18+ services.
• Contribute to improvements in workflows, enforcement strategies and processes.
• Maintain a professional and accountable team environment.

Kenntnisse

Leadership

Communication (English)

Decision making

Policy interpretation

Problem solving

Remote team leadership

Tools

Moderation software

Jobbeschreibung

Jobgether is seeking a Team Lead of Content Moderators to oversee daily moderation operations for a remote, international team. The role emphasizes high standards of accuracy, productivity, and policy compliance, with guidance on complex cases and performance monitoring.

The position requires 2–4 years of leadership in trust and safety, strong judgment, and the ability to work in a fast-paced remote setting while coordinating with senior stakeholders.