Remote Community Operations Manager

at; Österreich; Remote; EUR 39 000 - 48 000; Vollzeit

Zusammenfassung

A community service organization in Australia seeks a Manager, Remote Services to lead a team in delivering effective, culturally-aligned services to Aboriginal and Torres Strait Islander communities. The ideal candidate will possess leadership experience and a passion for community engagement, with a focus on continuous improvement and operational safety. This role offers flexible working options and comprehensive benefits, aiming to positively connect communities.

Leistungen

Attractive and fair remuneration

Salary packaging options

Flexible work approach

Professional development fund

Wellness initiatives

Dog-friendly offices

Qualifikationen

• At least 3 years’ leadership experience in program development.
• Experience in similar role within fast-paced organization.
• Understanding of public health principles is highly desired.
• Demonstrated ability to work with Aboriginal and Torres Strait Islander communities.

Aufgaben

• Lead, mentor, and support a team of Remote Coordinators.
• Build relationships with First Nations communities.
• Drive continuous improvement in service delivery.
• Oversee logistics, maintenance, and safety of operations.
• Champion a data-driven approach to monitor performance.

Kenntnisse

Leadership

Community Engagement

Problem Solving

Cultural Awareness

Interpersonal Communication

Ausbildung

Relevant tertiary qualifications

Jobbeschreibung

About Orange Sky

At Orange Sky we are on a mission to Positively Connect Communities, and in some of the most remote parts of Australia this means so much more than just clean clothes. Since 2018, we’ve been building purposeful partnerships, and delivering services that are shaped by the needs pf each local community. Today, Orange Sky operates in 18 remote locations, using innovative, purpose-built vehicles designed for tough conditions, and we’re committed to expanding our reach and impact to support even more remote communities in the years ahead.

The Role

Our Remote Services team is at the heart of this work, and we’re looking for a passionate, people-focused leader to guide them. As Manager, Remote Services, you’ll do more than just manage operations you’ll mentor and inspire a team of Remote Coordinators to be their best, ensuring that together we deliver safe, effective, and community-led services.

This role is all about community connection: building strong and trusted relationships with Aboriginal and Torres Strait Islander communities, listening deeply, and tailoring our approach to reflect local needs and culture. At the same time, you’ll bring a practical, solutions-focused mindset helping your team navigate challenges, make improvements, and keep things moving without fuss.

One day you might be in the detail of logistics or equipment maintenance, the next you could be supporting your team with complex community relationships or shaping strategies to grow our impact. Your ability to balance operational excellence with cultural awareness and a genuine respect for community voices will be key to helping Orange Sky positively connect more people across Australia.

If you thrive in a purpose-driven environment, love mentoring and growing people, and want to make a real difference in the lives of people in remote communities this role is for you.

In a nutshell this role will:

Lead, mentor, and support a team of Remote Coordinators to deliver safe, effective services aligned with Orange Sky’s mission.

Build strong, respectful relationships with First Nations communities, ensuring services are community-led and culturally appropriate.

Drive continuous improvementidentifying opportunities, solving problems quickly, and making improvements without fuss.

Expand our reach by supporting new service launches and building partnerships that enable growth.

Champion a data-driven approach to monitor performance, impact, and improvement.

Oversee logistics, maintenance, and safety across all remote services.

Provide coaching, professional development, and engagement opportunities to your team.

Balance strategy with hands-on support, ensuring both the big picture and the day-to-day run smoothly.

Qualifications and Experience

Convinced this is the role for you? Tick some boxes!

The applicant ideally has experience in a similar role within a fast-paced organisation, ideally within the not-for-profit sector and working with diverse stakeholders. Orange Sky is committed to improving remote and Indigenous services and strongly encourage applications from Aboriginal and Torres Strait Islander people.

Additionally, the ideal applicant has:

At least 3 years’ leadership experience leading teams in program development, operational support, preferably in a not-for-profit organisation.

Relevant tertiary qualifications, or equivalent experience.

Understanding of principles of public health (highly desired).

Demonstrated ability to work with Aboriginal and Torres Strait Islander communities and their leaders, respecting traditional culture, values, and ways of doing business.

Demonstrated understanding of the health, social, and emotional wellbeing needs of Aboriginal and Torres Strait Islander peoples.

A track record of enhancing processes through a proactive and growth-orientated mindset.

Outstanding interpersonal skills with the ability to communicate effectively with a highly diverse range of people and manage a large and diverse workforce.

Strong written communication skills and proven problem-solving ability.

Excellent time management skills, with the ability to manage complex and competing demands and meet deadlines.

Ability to travel and work flexibly as required.

Capacity to work both independently and collaboratively within a team environment.

A proactive attitude, resilience, and a genuine passion for our cause.

Special Conditions

All applicants must nominate an Aboriginal person or a Torres Strait Islander person who can attest to their ability to meet the cultural capability criteria. This person may be a community member, supervisor or work colleague.

Benefits and Commitment

At Orange Sky, we want every person to be "Better for Being Orange". That is every one of our volunteers, friends, and supporters, all while working together towards delivering our mission of "Positively Connecting Communities". You not only get to work with an outstanding bunch of high-performing people, but you're supported to continue your own personal growth and development in an inclusive and flexible environment, with benefits including:

• Attractive and fair remuneration package based on industry benchmarking;
• Attractive salary packaging options - up to $15,900 tax free per year;
• Flexible approach to work;
• Development through the Orange Sky My Career Pathway
• Professional development fund (both formal and informal learning opportunities);
• Recognition program that includes a paid-out reward scheme and gifted leave;
• Additional leave including Orange Sky public holiday and gifted leave for high performance;
• 6-12 weeks paid parental leave for primary care givers and 1 week for secondary caregivers, including superannuation in addition to the 18 weeks paid parental leave from the government. Plus support for parents returning to work;
• Wellness initiatives and an Employee Assistance Program;
• Fitness Passport memberships on offer for you and your family to help support a healthy lifestyle;
• Dog friendly offices - bring your (furry) best mate with you to work.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

You can read more in the position description by copying and searching the link below

https://www.dropbox.com/scl/fi/08nq5owtkikasgwhkx8qg/Role-Description-Manager-Remote-Service-Operations.pdf?rlkey=2moesbnxyqtk6n0vn2cs4cx3d&e=1&st=flecmba3&dl=0

To apply please copy and search the link below

https://orangeskyau.bamboohr.com/careers/200?source=aWQ9MTY%3D

Salary match Number of applicants Skills match

Australian School of Entrepreneurship Pty Ltd

10d ago

What can I earn as an Operations Manager