Relocate to Greece | German-speaking Customer Service Expert

Next Job Abroad; Wien; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Flight costs covered

Hotel accommodation

House-hunting support

Training provided

Greek language courses

Job summary

Next Job Abroad invites you to move to Greece as a Customer Support Representative. You'll help customers via phone, chat and email, ensuring they receive the support they need in a fast-paced, international environment.

You should be fluent in German and have good English, with strong communication and a customer-focused mindset. The role offers onboarding, flight and hotel support, and language courses to help you settle in.

Qualifications

• Fluent German is required.
• Strong English communication is required.
• Excellent communication and interpersonal skills are essential.
• Customer-focused approach with problem-solving mindset.
• Good computer literacy and familiarity with common software.

Responsibilities

• Support customers via phone, chat, and email.
• Answer questions and provide the right solutions to requests.
• Follow up on cases to ensure timely resolution.
• Create a positive customer experience in every interaction.
• Build professional relationships with customers and work toward team targets.

Skills

Fluent German

Good English

Interpersonal skills

Problem solving

Computer skills

Multitasking

Team player

Positive attitude

Job description

Ready for a Change? Move to Greece and Start Your International Adventure!

What if your next job came with sunshine, new experiences, and the chance to live in Greece?
If you're looking for a fresh start, planning a gap year, or simply want to experience life abroad while building your career, this could be the opportunity you've been waiting for.
Join an international team, work with an internationally recognised brand, and discover what it's like to live and work in Greece. You'll gain valuable professional experience, meet people from different backgrounds, and develop skills that can open doors for your future career.

What You'll Be Doing

As a Customer Support Representative, you'll be there to help customers and make sure they receive the support they need.
Depending on the project, your responsibilities may include:

• Supporting customers via phone, chat, and email
• Answering questions and finding the right solutions to customer requests
• Following up on cases and making sure they are resolved efficiently
• Creating a positive customer experience with every interaction
• Building professional and trusting relationships with customers
• Working towards individual and team targets

There are several different Customer Support projects available, so your exact responsibilities and focus may vary depending on the project you join.

Requirements

What We're Looking For

• Fluent German
• Good English communication skills
• Excellent communication and interpersonal skills
• A problem-solving mindset and a customer-focused approach
• Good computer skills
• The ability to multitask and stay organised
• A positive attitude and the motivation to work in a fast-paced, international environment
• A team player who enjoys working with people from different cultures

Benefits

You're Moving to Greece - We've Got You Covered

Moving to another country can feel like a big step, but you won't be doing it alone.

• Flight costs to Greece covered by the company
• Hotel accommodation when you arrive
• Support throughout your house-hunting process
• Full training to prepare you for your new role
• Free online Greek language courses to help you settle into your new surroundings

What You Can Expect

• Competitive monthly salary plus two additional salaries per year
• Health insurance and various employee discounts
• Paid training with certified trainers
• Professional development and career growth opportunities
• Regular special events and community initiatives
• Modern, state-of-the-art working facilities with relaxing break areas
• An international and supportive work environment
• The opportunity to join a Great Place to Work® Certified company that values diversity and equal opportunities

Your Next Chapter Could Start in Greece

Maybe you've always wanted to live abroad. Maybe you're looking for something different after school or university. Or maybe you're simply ready for a change.
Your next chapter doesn't have to start at home.
It could start in Greece.