Regulatory Data Operations Lead — Remote

Flinn.ai; Wien; Hybrid; EUR 52.000 - 72.000; Vollzeit

Zusammenfassung

Flinn.ai is seeking a Product Operations Specialist to join our Product Operations team, ensuring regulatory intelligence is complete, current and correct for customer success and audit readiness.

You'll work across Customer Success, Product and Engineering, influencing the roadmap and automating manual processes with AI-driven thinking. The role is high-ownership in a fast-moving environment, with remote flexibility and Vienna team collaboration.

Qualifikationen

• 2+ years in operations, data operations, quality, project coordination, regulatory affairs or a comparable role.
• Exceptional attention to detail combined with real pace.
• Proactive communication with internal stakeholders — you keep Product, Engineering and Customer Success in the loop and flag blockers early.
• Strong prioritisation and organisational skills, and an agile mindset.
• A drive to improve and automate — you've made a process better rather than just followed one, and you're genuinely interested in using AI and automation to eliminate manual work.

Aufgaben

• Take ownership of the quality and completeness of the regulatory data at the heart of our product - the foundation our customers' compliance and audit readiness rests on
• Own the recurring monitoring and verification cycles that keep our regulatory coverage current, and be accountable for getting them done accurately and on time
• Set up and maintain customer configurations end to end, and run the final quality gate before a customer goes live
• Act as the connective tissue between Customer Success, Product and Engineering - surfacing issues early, translating operational reality into clear requirements, and escalating with evidence
• Identify what's slow, manual or error-prone in how we work, and drive it toward automation together with Product and Engineering
• Document and improve the processes and knowledge base the team runs on, so quality doesn't depend on who happens to be doing the work

Kenntnisse

Operations

Data operations

Quality

Project coordination

Regulatory affairs

Automation

Jobbeschreibung

Flinn.ai is seeking a Product Operations Specialist to join our Product Operations team, ensuring regulatory intelligence is complete, current and correct for customer success and audit readiness.

You'll work across Customer Success, Product and Engineering, influencing the roadmap and automating manual processes with AI-driven thinking. The role is high-ownership in a fast-moving environment, with remote flexibility and Vienna team collaboration.